Community Services — assessment tools for every unit
Assessment tools for every current Community Services unit. Pick a unit to see its elements, performance criteria and assessment requirements — and generate a complete, audit-ready assessment tool. First unit free.
CHCADV
CHCAGE
- CHCAGE007 Recognise and report risk of falls
- CHCAGE008 Implement falls prevention strategies
- CHCAGE009 Provide services for older people
- CHCAGE010 Implement interventions with older people to reduce risk
- CHCAGE011 Provide support to people living with dementia
- CHCAGE012 Provide food service
- CHCAGE013 Work effectively in aged care
CHCAOD
- CHCAOD001 Work in an alcohol and other drugs context
- CHCAOD002 Work with clients who are intoxicated
- CHCAOD003 Provide needle and syringe services
- CHCAOD004 Assess needs of clients with alcohol and other drugs issues
- CHCAOD005 Provide alcohol and other drugs withdrawal services
- CHCAOD006 Provide interventions for people with alcohol and other drugs issues
- CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management
- CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
- CHCAOD009 Develop and review individual alcohol and other drugs treatment plans
CHCCCS
- CHCCCS001 Address the needs of people with chronic disease
- CHCCCS002 Assist with movement
- CHCCCS003 Increase the safety of individuals at risk of suicide
- CHCCCS004 Assess co-existing needs
- CHCCCS005 Conduct individual assessments
- CHCCCS006 Facilitate individual service planning and delivery
- CHCCCS007 Develop and implement service programs
- CHCCCS008 Develop strategies to address unmet needs
- CHCCCS009 Facilitate responsible behaviour
- CHCCCS010 Maintain a high standard of service
- CHCCCS012 Prepare and maintain beds
- CHCCCS014 Provide brief interventions
- CHCCCS016 Respond to client needs
- CHCCCS017 Provide loss and grief support
- CHCCCS018 Provide suicide bereavement support
- CHCCCS019 Recognise and respond to crisis situations
- CHCCCS020 Respond effectively to behaviours of concern
- CHCCCS026 Transport individuals
- CHCCCS028 Provide client-centred support to people in crisis
- CHCCCS029 Work with involuntary and mandated clients
- CHCCCS030 Determine and respond to carer needs
- CHCCCS031 Provide individualised support
- CHCCCS032 Provide basic foot care
- CHCCCS033 Identify and report abuse
- CHCCCS034 Facilitate independent travel
- CHCCCS035 Support people with autism spectrum disorder
- CHCCCS036 Support relationships with carer and family
- CHCCCS037 Visit client residence
- CHCCCS038 Facilitate the empowerment of people receiving support
- CHCCCS039 Coordinate and monitor home-based support
- CHCCCS040 Support independence and wellbeing
- CHCCCS041 Recognise healthy body systems
- CHCCCS042 Prepare meals
- CHCCCS043 Support positive mealtime experiences
- CHCCCS044 Follow established person-centred behaviour supports
CHCCDE
- CHCCDE017 Support collaborative planning processes
- CHCCDE018 Develop and implement community programs
- CHCCDE019 Work within a community development framework
- CHCCDE020 Implement participation and engagement strategies
- CHCCDE021 Develop and support community resources
- CHCCDE022 Work to empower Aboriginal and/or Torres Strait Islander communities
- CHCCDE023 Develop and deliver community projects
- CHCCDE024 Support community action
- CHCCDE025 Develop and support community leadership
- CHCCDE026 Develop and lead community engagement strategies to enhance participation
- CHCCDE027 Implement community development strategies
- CHCCDE028 Work within organisation and government structures to enable community development outcomes
- CHCCDE029 Establish and develop community organisations or social enterprises
- CHCCDE030 Facilitate the development of community capacity to manage place making
- CHCCDE031 Develop and implement a community renewal plan
- CHCCDE032 Deliver emergency relief services
CHCCEL
- CHCCEL001 Develop sustainable celebrancy practice
- CHCCEL002 Establish client celebrancy needs
- CHCCEL003 Research, design and organise ceremonies
- CHCCEL004 Prepare for, present and evaluate ceremonies
- CHCCEL005 Establish and maintain marriage celebrancy practice
- CHCCEL006 Interview clients and plan marriage ceremonies
- CHCCEL007 Prepare for, present and evaluate marriage ceremonies
- CHCCEL008 Plan, present and evaluate funeral and memorial ceremonies
CHCCOM
- CHCCOM001 Provide first point of contact
- CHCCOM002 Use communication to build relationships
- CHCCOM003 Develop workplace communication strategies
- CHCCOM004 Present information to stakeholder groups
- CHCCOM005 Communicate and work in health or community services
- CHCCOM006 Establish and manage client relationships
CHCCSL
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSL003 Facilitate the counselling relationship and process
- CHCCSL004 Research and apply personality and development theories
- CHCCSL005 Apply learning theories in counselling
- CHCCSL006 Select and use counselling therapies
- CHCCSL007 Support counselling clients in decision-making processes
CHCCSM
- CHCCSM009 Facilitate goal directed planning
- CHCCSM010 Implement case management practice
- CHCCSM011 Work with carers and families in complex situations
- CHCCSM012 Coordinate complex case requirements
- CHCCSM014 Provide case management supervision
- CHCCSM015 Undertake case management in a child protection framework
- CHCCSM016 Undertake advanced assessments
- CHCCSM017 Facilitate and review case management
CHCDEV
CHCDFV
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDFV002 Provide support to children affected by domestic and family violence
- CHCDFV003 Promote community awareness of domestic and family violence
- CHCDFV004 Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
- CHCDFV005 Provide domestic and family violence support in non-English speaking background communities
- CHCDFV006 Counsel clients affected by domestic and family violence
- CHCDFV007 Work with users of violence to effect change
- CHCDFV008 Manage responses to domestic and family violence in family work
- CHCDFV009 Establish change promoting relationship with users of domestic and family violence
- CHCDFV010 Promote accountability and assist users of domestic and family violence to accept responsibility
- CHCDFV011 Establish and maintain the safety of people who have experienced domestic and family violence
- CHCDFV012 Make safety plans with people who have been subjected to domestic and family violence
- CHCDFV013 Manage domestic and family violence screening and risk assessment processes
CHCDIS
- CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 Support community participation and social inclusion
- CHCDIS013 Assist with communication using augmentative and alternative communication methods
- CHCDIS014 Develop and use strategies for communication with augmentative and alternative communication systems
- CHCDIS015 Develop and provide person-centred service responses
- CHCDIS016 Develop and promote positive person-centred behaviour supports
- CHCDIS017 Facilitate community participation and social inclusion
- CHCDIS018 Facilitate ongoing skills development using a person-centred approach
- CHCDIS019 Provide person-centred services to people with disability with complex needs
- CHCDIS020 Work effectively in disability support
- CHCDIS021 Prepare for NDIS support coordination
- CHCDIS022 Coordinate NDIS participant support
- CHCDIS023 Provide specialised support
CHCDIV
CHCDSP
CHCECD
- CHCECD001 Analyse and apply information that supports employment and career development
- CHCECD002 Deliver and monitor contracted employment services
- CHCECD003 Promote job seekers to employers
- CHCECD005 Deliver employment services to employers
- CHCECD006 Develop and monitor employment plans
- CHCECD007 Maximise participation in work by people with disability
- CHCECD008 Deliver services consistent with a career development framework
- CHCECD009 Conduct career guidance interviews
- CHCECD010 Provide support to people in career transition
- CHCECD011 Manage quality in career development practice
CHCECE
- CHCECE030 Support inclusion and diversity
- CHCECE031 Support children's health, safety and wellbeing
- CHCECE032 Nurture babies and toddlers
- CHCECE033 Develop positive and respectful relationships with children
- CHCECE034 Use an approved learning framework to guide practice
- CHCECE035 Support the holistic learning and development of children
- CHCECE036 Provide experiences to support children's play and learning
- CHCECE037 Support children to connect with the natural environment
- CHCECE038 Observe children to inform practice
- CHCECE039 Comply with family day care administration requirements
- CHCECE040 Attend to daily functions in home-based child care
- CHCECE041 Maintain a safe and healthy environment for children
- CHCECE042 Foster holistic early childhood learning, development and wellbeing
- CHCECE043 Nurture creativity in children
- CHCECE044 Facilitate compliance in a children's education and care service
- CHCECE045 Foster positive and respectful interactions and behaviour in children
- CHCECE046 Implement strategies for the inclusion of all children
- CHCECE047 Analyse information to inform children's learning
- CHCECE048 Plan and implement children's education and care curriculum
- CHCECE049 Embed environmental responsibility in service operations
- CHCECE050 Work in partnership with children's families
- CHCECE051 Promote equity in access to the service
- CHCECE052 Plan service and supports for children and families
- CHCECE053 Respond to grievances and complaints about the service
- CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander peoples' cultures
- CHCECE055 Meet legal and ethical obligations in children's education and care
- CHCECE056 Work effectively in children's education and care
- CHCECE057 Use collaborative practices to uphold child protection principles
CHCEDS
- CHCEDS033 Meet legal and ethical obligations in an education support environment
- CHCEDS034 Contribute to the planning and implementation of educational programs
- CHCEDS035 Contribute to student education in all developmental domains
- CHCEDS036 Support the development of literacy and oral language skills
- CHCEDS037 Support the development of numeracy skills
- CHCEDS038 Communicate with students parents and colleagues in an Aboriginal or Torres Strait Islander language
- CHCEDS039 Work effectively as an Aboriginal and/or Torres Strait Islander education worker
- CHCEDS040 Search and access online information
- CHCEDS041 Set up and sustain learning areas
- CHCEDS042 Provide support for e-learning
- CHCEDS043 Support students with English as an additional language
- CHCEDS044 Support development of student research skills
- CHCEDS045 Support student mathematics learning
- CHCEDS046 Support student literacy learning
- CHCEDS047 Assist in facilitation of student learning
- CHCEDS048 Work with students in need of additional learning support
- CHCEDS049 Supervise students outside the classroom
- CHCEDS050 Support Aboriginal and/or Torres Strait Islander education
- CHCEDS051 Facilitate learning for students with disabilities
- CHCEDS052 Deliver elements of teaching and learning programs
- CHCEDS053 Assist in production of language resources
- CHCEDS054 Contribute to teaching of Aboriginal and/or Torres Strait Islander language and culture
- CHCEDS055 Coordinate e-learning programs
- CHCEDS056 Provide support to students with autism spectrum disorder
- CHCEDS057 Support students with additional needs in the classroom
- CHCEDS058 Support the implementation of behaviour plans
- CHCEDS059 Contribute to the health, safety and wellbeing of students
- CHCEDS060 Work effectively with students and colleagues
- CHCEDS061 Support responsible student behaviour
CHCEDU
- CHCEDU001 Provide community focused health promotion and prevention strategies
- CHCEDU002 Plan health promotion and community intervention
- CHCEDU003 Provide sexual and reproductive health information to clients
- CHCEDU004 Develop, implement and review sexual and reproductive health education programs
- CHCEDU005 Work with clients to identify financial literacy education needs
- CHCEDU006 Improve clients' fundamental financial literacy skills
- CHCEDU007 Provide group education on consumer credit and debt
- CHCEDU008 Share health information
- CHCEDU009 Provide parenting, health and well-being education
- CHCEDU010 Prepare and evaluate relationship education programs
- CHCEDU011 Work with parents or carers of very young children
- CHCEDU012 Facilitate couple processes in group work
- CHCEDU013 Facilitate adult learning and development
CHCFAM
- CHCFAM001 Operate in a family law environment
- CHCFAM002 Work with a child-focused approach
- CHCFAM003 Support people to improve relationships
- CHCFAM004 Facilitate changeovers
- CHCFAM005 Facilitate and monitor contact
- CHCFAM006 Assist families to self-manage contact
- CHCFAM007 Assist clients to develop parenting arrangements
- CHCFAM008 Work within a child inclusive framework
- CHCFAM009 Facilitate family intervention strategies
- CHCFAM010 Provide intervention support to families
CHCFCS
CHCFIN
- CHCFIN005 Provide responsible online wagering services
- CHCFIN006 Establish the financial counselling relationship
- CHCFIN007 Provide advice, counselling and representation to financial counselling clients
- CHCFIN008 Apply professional standards in financial counselling
- CHCFIN009 Provide financial counselling and systemic advocacy within a social justice framework
- CHCFIN010 Apply basic concepts of small business to financial counselling
- CHCFIN011 Provide rural financial counselling services
CHCGMB
CHCGRP
CHCINM
CHCLAH
- CHCLAH001 Work effectively in the leisure and health industries
- CHCLAH002 Contribute to leisure and health programming
- CHCLAH003 Participate in the planning, implementation and monitoring of individual leisure and health programs
- CHCLAH004 Participate in planning leisure and health programs for clients with complex needs
- CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming
- CHCLAH006 Coordinate planning, implementation and monitoring of leisure and health programs
- CHCLAH008 Provide leisure education
- CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs
CHCLEG
CHCLLN
CHCMED
CHCMGT
- CHCMGT001 Develop, implement and review quality framework
- CHCMGT002 Manage partnership agreements with service providers
- CHCMGT003 Lead the work team
- CHCMGT004 Secure and manage funding
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCMGT006 Coordinate client directed services
- CHCMGT007 Work effectively with the Board of an organisation
CHCMHS
- CHCMHS001 Work with people with mental health issues
- CHCMHS002 Establish self-directed recovery relationships
- CHCMHS003 Provide recovery oriented mental health services
- CHCMHS004 Work collaboratively with the care network and other services
- CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
- CHCMHS006 Facilitate the recovery process with the person, family and carers
- CHCMHS007 Work effectively in trauma informed care
- CHCMHS008 Promote and facilitate self advocacy
- CHCMHS009 Provide early intervention, health prevention and promotion programs
- CHCMHS010 Implement recovery oriented approaches to complexity
- CHCMHS011 Assess and promote social, emotional and physical wellbeing
- CHCMHS012 Provide support to develop wellness plans and advanced directives
- CHCMHS013 Implement trauma informed care
CHCPAL
CHCPAS
CHCPOL
CHCPRP
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCPRP002 Collaborate in professional practice
- CHCPRP003 Reflect on and improve own professional practice
- CHCPRP004 Promote and represent the service
- CHCPRP005 Engage with health professionals and the health system
- CHCPRP006 Lead own professional development
- CHCPRP007 Work within a clinical supervision framework
CHCPRT
- CHCPRT020 Manage complex child protection risk assessments and case strategies
- CHCPRT021 Manage and monitor child protection orders
- CHCPRT022 Develop, implement and monitor safety strategies in child protection work
- CHCPRT023 Plan, implement and monitor provision of out of home care
- CHCPRT024 Promote positive development of children and young people in out of home care
- CHCPRT025 Identify and report children and young people at risk
- CHCPRT026 Support the rights and safety of children and young people
- CHCPRT027 Work collaboratively to maintain an environment safe for children and young people
- CHCPRT028 Work effectively in child protection to support children, young people and families
- CHCPRT029 Work within a practice framework
- CHCPRT030 Build professional practice and sectoral expertise
- CHCPRT031 Provide supervision in the community
- CHCPRT032 Provide supervision in a secure system
- CHCPRT033 Provide support to children and youth in out-of-home care
- CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs
- CHCPRT035 Develop and implement a multi-agency investigation and child risk assessment strategy
- CHCPRT036 Undertake and implement planning with at-risk children and young people and their families
- CHCPRT037 Support the progress and positive development of young people demonstrating anti-social behaviours
- CHCPRT038 Interact with the legal system to protect children
- CHCPRT039 Work effectively within youth justice
- CHCPRT040 Work in the youth justice environment
- CHCPRT041 Support Aboriginal and/or Torres Strait Islander young people in youth justice system
- CHCPRT042 Prepare young people for reintegration
- CHCPRT043 Develop and support youth justice team
CHCPWK
- CHCPWK001 Apply peer work practices in the mental health sector
- CHCPWK002 Contribute to the continuous improvement of mental health services for consumers and carers
- CHCPWK003 Apply lived experience in mental health peer work
- CHCPWK004 Work effectively in consumer mental health peer work
- CHCPWK005 Work effectively with carers as a mental health peer worker
- CHCPWK006 Promote and conduct mental health peer work
CHCSAC
- CHCSAC006 Support children to participate in school age care
- CHCSAC007 Develop and implement play and leisure experiences in school age care
- CHCSAC008 Work collaboratively and respectfully with school age children
- CHCSAC009 Support the holistic development of children in school age care
- CHCSAC010 Foster holistic learning, development and wellbeing for school age children
CHCSET
CHCSOH
- CHCSOH013 Work with people experiencing or at risk of homelessness
- CHCSOH014 Manage and maintain tenancy agreements and services
- CHCSOH015 Manage housing application and allocation processes
- CHCSOH016 Manage tenancy rent and rental arrears
- CHCSOH017 Manage vacant properties
- CHCSOH018 Respond to property maintenance enquiries
- CHCSOH019 Manage head lease
- CHCSOH020 Develop quality systems in line with registration standards
- CHCSOH021 Work with clients within the social housing system
- CHCSOH022 Develop social housing enterprise opportunities
- CHCSOH023 Acquire properties by purchase or transfer
- CHCSOH024 Support sustainable tenancies
CHCVOL
CHCYTH
- CHCYTH013 Engage respectfully with young people
- CHCYTH014 Work effectively with young people in the youth work context
- CHCYTH015 Support young people to create opportunities in their lives
- CHCYTH016 Respond to critical situations
- CHCYTH017 Develop and implement procedures to enable young people to address their needs
- CHCYTH018 Work with young people to establish support networks
- CHCYTH019 Undertake youth work in specific communities
- CHCYTH020 Support young people to take collective action
- CHCYTH021 Support youth programs
- CHCYTH022 Provide services for the needs and circumstances of young people
- CHCYTH023 Work effectively with young people and their nominated carer or families
- CHCYTH024 Manage service response to young people in crisis