CHCMHS003 — Provide recovery oriented mental health services

1 Share and collect information to collaboratively inform the plan for recovery

• 1.1Work in a recovery oriented framework that respects the person’s experience, culture and unique recovery journey and the agreed recovery alliance relationship
• 1.2Use a collaborative approach to discuss and determine information to be collected and sources of information to be accessed
• 1.3Explain any organisation or program requirements including the commitment to access and equity, and limits to confidentiality
• 1.4Obtain consent from the person according to organisation policy and procedure
• 1.5Gather and document information from the person and other agreed sources to explore and clarify the person’s preferences, meanings and needs
• 1.6Apply best practice principles, if formal assessment is to be conducted, and work within organisation policy and procedures relating to assessment protocols
• 1.7Together identify the range and potential effects of social and other barriers that are impacting on the person

2 Facilitate collaborative planning process for recovery

• 2.1Work collaboratively to develop a plan for recovery and transition based on the person’s choices, preferences, values, needs and goals and discuss different planning options and tools
• 2.2Facilitate planning sessions using effective communication strategies in a manner that respects the person as their own expert, fosters their strengths and supports them as the driver of their recovery journey
• 2.3Discuss and confirm the person’s choices for personal wellness, development of self-efficacy, cultural requirements, values, meanings and purpose in life
• 2.4Work collaboratively with the person to identify strategies and priorities to achieve goals including self-advocacy strategies and transition beyond the service
• 2.5Identify possible barriers or risks with the person and the strategies and/or other people who can assist in responding to or overcoming these challenges
• 2.6Develop and document personal wellness plan, risk plans or other plans to meet the person’s priorities, as appropriate
• 2.7Work collaboratively with the person to identify and balance duty of care and dignity of risk considerations whilst promoting independence from service
• 2.8Identify and document the person’s and worker’s roles and timelines for action

3 Collaboratively implement plan for recovery

• 3.1Discuss with the person their interest and readiness to initiate their plan for recovery
• 3.2Undertake service actions as agreed in the plan in a timely manner
• 3.3Facilitate access to information, resources and education about opportunities and service options relevant to the persons aspirations
• 3.4Support person’s decision making and self-advocacy
• 3.5Support person’s positive risk taking and resilience building
• 3.6Maintain regular contact with the person, and be available to offer support and follow up on actions
• 3.7Maintain records and progress notes in collaboration with the person

4 Develop and maintain effective working relationships with care support network

• 4.1Determine with the person who else they choose to involve in their recovery process and the roles they want them to play
• 4.2Obtain consent specifying what information can be shared with specific members of their care network and the circumstances in which the information can be released
• 4.3Identify the information and support needs of family, carer/s and friends
• 4.4Establish rapport and build an effective working relationship with relevant members of the care network
• 4.5Provide and communicate information so that it is readily understood by members of the care network
• 4.6Work from a strength based approach and communicate in a manner that respects the rights, dignity, choices and confidentiality of the person with the mental health condition while facilitating the care network to support the person
• 4.7Facilitate support, training or services to family, carer/s and friends based on identified needs

5 Support person during challenges

• 5.1Respond proactively to potential obstacles, challenges and barriers that arise, working with the person to identify ways to proceed and to reduce the likelihood of occurrence
• 5.2Maintain an empathic, supportive and hope inspiring approach as challenges occur seeing challenge as part of the recovery journey and sources for learning
• 5.3Respond promptly, positively and supportively to person in distress or crisis and support access to required services
• 5.4Respond promptly to de-escalate potential incidents or risks and promote safety

6 Collaboratively review the effectiveness of the plan and support provided

• 6.1Review recovery plan and alliance regularly with person to ensure continued relevance and effectiveness
• 6.2Gather feedback from the person at key milestones about the effectiveness and progress in implementing their recovery plan
• 6.3Identify new directions and areas for change in the recovery plan and amend plans and transition strategies
• 6.4Continue implementation and review cycle for the recovery plan until outcomes have been achieved and no further service or support is required
• 6.5Gather and respond to feedback from the person on their satisfaction with the service and support provided
• 6.6Reflect on work practice and feedback and identify opportunities for enhancing empowerment and improved processes

What does an assessment tool for CHCMHS003 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCMHS003 needs to address all 89 unit components: 6 elements with 39 performance criteria, 2 performance evidence requirements, 48 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCMHS003?

Auditori pulls the current release of CHCMHS003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCMHS003 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCMHS003 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCMHS003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.