CHCMHS004 — Work collaboratively with the care network and other services

1 Identify and build resilience and capacity in the person’s care network and community of choice

• 1.1Work collaboratively to identify the scope and membership of the person’s care network and their community of choice
• 1.2Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person
• 1.3Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice
• 1.4Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required

2 Develop and maintain effective working relationships with other services and programs

• 2.1Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met
• 2.2Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process
• 2.3Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures
• 2.4Establish, negotiate and document partnerships
• 2.5Develop and maintain working relationships with local service providers, according to the person’s needs
• 2.6Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources

3 Review and monitor services provided by other organisations and programs

• 3.1Review effectiveness of referrals and services offered, in collaboration with person and other services
• 3.2Identify gaps or additional services needed
• 3.3Negotiate and advocate as required to ensure programs are meeting the person’s recovery goals
• 3.4Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome

What does an assessment tool for CHCMHS004 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCMHS004 needs to address all 55 unit components: 3 elements with 14 performance criteria, 2 performance evidence requirements, 39 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCMHS004?

Auditori pulls the current release of CHCMHS004 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCMHS004 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCMHS004 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCMHS004, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.