CHCSOH017Manage vacant properties

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What an assessment for CHCSOH017 must cover

22 assessable components: 4 elements (15 performance criteria), 2 performance evidence and 5 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Manage vacancy.

  • 1.1Implement allocations management policy and meet targets for rehousing, immediate housing and wait-turn housing.
  • 1.2Minimise rent loss through prompt property restoration.
  • 1.3Use total asset management principles to determine allocation, disposal and redevelopment of vacant property.

2 Manage abandoned property and goods.

  • 2.1Confirm abandonment of property by inspection and action according to State or Territory legislation.
  • 2.2Assess abandoned goods and vehicles and arrange storage and disposal according to State or Territory legislation.

3 Assess and manage property condition.

  • 3.1Undertake pre-vacation and post-vacation reports.
  • 3.2Identify, calculate and discuss tenant charge items with tenant to obtain commitment.
  • 3.3Void property and update application management system according to organisational policies and procedures.
  • 3.4Prepare advice of vacant property.
  • 3.5Identify and arrange repairs and cleaning and raise orders on application management system according to organisational policies and procedures.
  • 3.6Prepare final inspection and property condition report.
  • 3.7Raise debit notes.

4 Identify vacant property and implement arrears management procedures.

  • 4.1Provide written acknowledgment of advice to tenant, including calculation of balance of account at cessation date.
  • 4.2Request assistance from police and security services regarding vandalism.
  • 4.3Manage security of property according to organisational policies and procedures.

Performance evidence

  • manage two vacant rental properties according to organisational policies and procedures and legislative and security requirements
  • assess repairs and maintenance for two vacant rental properties according to organisational policies and procedures and residential tenancy legislation

Knowledge evidence

  • principles of housing asset management
  • organisational policies and procedures: notices to tenants
  • key elements of a planned maintenance program
  • residential tenancy legislation relating to repairs and maintenance
  • legal implications of squatters

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing CHCSOH017

What does an assessment tool for CHCSOH017 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCSOH017 needs to address all 22 unit components: 4 elements with 15 performance criteria, 2 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCSOH017?

Auditori pulls the current release of CHCSOH017 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCSOH017 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCSOH017 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCSOH017, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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