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CHCFAM003 — Support people to improve relationships

Generate a complete, audit-ready assessment tool for this unit in minutes: candidate assessment, assessor guide with model answers, and a coverage matrix mapped to every component below. Reviewed and approved by your qualified person, exported under your branding.

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What an assessment for CHCFAM003 must cover

82 assessable components: 3 elements (14 performance criteria), 11 performance evidence and 57 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Engage with people to determine interpersonal relationship needs

  • 1.1Source and review available information to inform communication
  • 1.2Identify the needs of people involved in the relationship and determine appropriate support and response options
  • 1.3Work collaboratively with people and assist them to identify positive elements of their interpersonal relationships and relationship systems
  • 1.4Assist people to identify their potential barriers to positive interpersonal relationships and relationship systems and understand key issues for change
  • 1.5Work with people to help them build a positive picture of the future
  • 1.6Document family relationship goals, plans and actions according to scope of service provision

2 Support relationship building

  • 2.1Model positive interactions and use of interpersonal skills with others
  • 2.2Assist clients to recognise the impact of both negative and positive emotions on relationships
  • 2.3Assist clients to identifies strengths and resources, both their own and those required from others
  • 2.3Provide feedback and positive affirmations to people in relationship building
  • 2.4Proactively identify client service needs and facilitate access according to organisation policy and procedures

3 Make referrals

  • 3.1Identify situations where client needs fall outside of scope of own work role and organisation service delivery
  • 3.2Make referrals that address client needs in accordance with organisation policy, procedures and requirements
  • 3.3Identify and communicate community resource options for relationship development

Performance evidence

  • engaged with, and supported at least 5 different individuals or family groups to improve their interpersonal relationships using strengths-based approaches, including:
  • couples
  • families with children
  • people from different cultures
  • people from different socio-economic backgrounds
  • people with different educational levels
  • addressed all of the following issues:
  • individual/personal issues
  • health and lifestyle challenges
  • couple issues
  • family relationship issues.

Knowledge evidence

  • legal and ethical considerations (national and state/territory) for workers in community services roles, and how these are applied in organisations and individual practice:
  • children in the workplace
  • codes of conduct
  • duty of care
  • human rights
  • mandatory reporting
  • privacy, confidentiality and disclosure
  • records management
  • rights and responsibilities of workers and employers
  • work role boundaries – responsibilities and limitations
  • work health and safety
  • principles of strengths-based practice and their application in working with clients, including:
  • how change occurs when using strengths-based approaches and potential constraints to these changes
  • tools for strengths-based practice
  • factors that impact different people and their interpersonal relationships, and the related elements that contribute to healthy, effective and lasting relationships, including:
  • individual/personal issues, including:
  • work/life balance
  • disability
  • beliefs, values, experiences, self-esteem
  • grief and loss
  • aloneness and isolation
  • ageing
  • health and lifestyle, including:
  • alcohol and other drugs dependencies
  • gambling
  • mental health including depression, suicide/self-harm tendencies, bipolar, anxiety, post -traumatic stress disorder
  • illness (acute or chronic)
  • trauma
  • couple issues, including:
  • sexuality, intimacy, trust, respect, love
  • affairs
  • separation,
  • repartnering
  • same sex couples
  • infertility
  • power and control within relationships
  • domestic and family violence and abuse
  • conflict
  • finances and financial and budgeting decisions
  • recognition and acceptance of difference
  • family issues and themes and legacies, including:
  • domestic and family violence
  • parenting and transitions from partners to parents
  • attachment
  • breast feeding and early parenting
  • developmental delays in children
  • roles of father and mothers in children’s lives
  • step-parenting and blended families
  • influences of extended family and friends
  • parenting in same sex relationships
  • diversity (either within the family or between the family and wider community) as a result of:
  • culture
  • religion
  • gender
  • language
  • education levels
  • local support services available to clients needing external information, support or interventions.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CHCFAM003

What does an assessment tool for CHCFAM003 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCFAM003 needs to address all 82 unit components: 3 elements with 14 performance criteria, 11 performance evidence requirements, 57 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCFAM003?

Auditori pulls the current release of CHCFAM003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCFAM003 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCFAM003 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCFAM003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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