CHCDFV007 — Work with users of violence to effect change
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What an assessment for CHCDFV007 must cover
36 assessable components: 4 elements (21 performance criteria), 3 performance evidence and 12 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Establish and maintain professional relationship
- 1.1Review existing case information as the basis for work
- 1.2Use interpersonal skills to develop an open, trusting and professional relationship and to allow accurate and relevant exchange of information
- 1.3Establish and maintain contact with partner and/or family of users of violence to identify and analyse their needs
- 1.4Explain and promote client and worker rights and responsibilities throughout client contact
- 1.5Mutually agree and adhere to appropriate structures, timeframes and protocols
- 1.6Comply with organisation standards and procedures and with legislative and statutory requirements
2 Assess capacity for change
- 2.1Assess motivation and commitment of users of violence to change attitudes, beliefs and behaviour and encourage positive elements and aspects
- 2.2Respectfully challenge and constructively address violent behaviour and attitudes condoning violence in an environment that promotes positive client participation
- 2.3Identify and assess related issues and factors that impact directly on the user of violence, their partner and family members
- 2.4Identify own limitations and strengths in addressing and assessing needs, and respond to them within a supervision framework
3 Encourage personal responsibility
- 3.1Challenge users of violence and encourage them to identify their violence and its known and potential effect upon partner and family members
- 3.2Encourage users of violence to take responsibility for their actions, to recognise their choices to develop skills and/or knowledge and to develop non-violent and respectful relationships
- 3.3Assist users of violence to use personal exploration to identify and address opportunities and obstacles to change their attitudes, beliefs and behaviour
- 3.4Assist users of violence to establish realistic goals and strategies to enhance the safety of their partner and family members
- 3.5Identify and negotiate the need for specialised services or referral with users of violence and relevant people
- 3.6Show respect and sensitivity to cultural and family issues and to any individual differences
4 Monitor and review progress
- 4.1Monitor progress of the user of violence through self-reflection, partner and family member feedback and critical assessment by the worker and if appropriate, the criminal justice system
- 4.2Identify and challenge lack of progress in taking responsibility and any re-use of violence, and develop modified strategies
- 4.3Encourage users of violence to establish and maintain networks of support to assist in the development of responsible behaviour
- 4.4Identify and allocate additional services and/or support needed according to availability and organisation standards and procedures
- 4.5Complete and maintain documentation according to organisation standards and procedures and legislative and statutory requirements
Performance evidence
- worked with at least 3 users of violence and provided appropriate support to family members according to organisation, legal and ethical requirements
- established, documented and monitored agreements with users of violence that include: goals, strategies, outcomes
- used the following interpersonal communication techniques appropriately with users of domestic violence: questioning and active listening, paraphrasing, clarifying, summarising, relationship and rapport building, challenging and supportive feedback, conflict de-escalation/resolution.
Knowledge evidence
- legal and ethical considerations (national and state/territory) for workers interacting with users of domestic and family violence, and how these are applied in organisations and individual practice: codes of conduct, discrimination, duty of care, human rights, mandatory reporting, privacy, confidentiality and disclosure, records management, rights and responsibilities of: workers and employers, individuals, families, the community and society to minimise or prevent domestic violence, specific legislation that applies to domestic and family violence work, work role boundaries – responsibilities and limitations, work health and safety
- social context of domestic violence, including power and control, motivation for change, gender, child abuse and criminal issues
- behaviour and socialisation theories including those which emphasise that thinking patterns can be changed to give people acceptable and constructive alternatives to harmful behaviour
- groups represented within the local community (e.g. cultural, religious, language, sexual identity, age and disability) and an understanding of the issues that arise when working with those groups
- prevalence of beliefs in the broader society which condone violence, and individuals’ rights to safety and autonomy
- internally and externally provided services particularly in the domestic violence field
- respectful strategies that will assist clients in changing their attitudes, beliefs and behaviours
- theories and concepts of planning and control procedures, resource management and risk management
- interpersonal communication techniques, including: questioning and active listening, paraphrasing, clarifying, summarising, relationship and rapport building, challenging and supportive feedback, conflict de-escalation/resolution
- potential obstacles and opportunities for clients that may impact on changes in attitudes, beliefs and behaviours
- referral sources and associated protocols
- own values and attitudes and their potential impact on clients
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCDFV007
What does an assessment tool for CHCDFV007 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCDFV007 needs to address all 36 unit components: 4 elements with 21 performance criteria, 3 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCDFV007?
Auditori pulls the current release of CHCDFV007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCDFV007 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCDFV007 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCDFV007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- CHCDFV001 — Recognise and respond appropriately to domestic and family violence
- CHCDFV002 — Provide support to children affected by domestic and family violence
- CHCDFV003 — Promote community awareness of domestic and family violence
- CHCDFV004 — Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
- CHCDFV005 — Provide domestic and family violence support in non-English speaking background communities
- CHCDFV006 — Counsel clients affected by domestic and family violence
- CHCDFV008 — Manage responses to domestic and family violence in family work
- CHCDFV009 — Establish change promoting relationship with users of domestic and family violence
- CHCDFV010 — Promote accountability and assist users of domestic and family violence to accept responsibility
- CHCDFV011 — Establish and maintain the safety of people who have experienced domestic and family violence
- CHCDFV012 — Make safety plans with people who have been subjected to domestic and family violence
- CHCDFV013 — Manage domestic and family violence screening and risk assessment processes
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