CHCCCS036 — Support relationships with carer and family

1 Include carer and family members as part of the support team.

• 1.1Assess and acknowledge the role and importance of carer and family members for the person.
• 1.2Work in a manner that recognises and supports carer and family relationships with, and knowledge about, the person with support needs.
• 1.3Recognise the knowledge and skills of the carer and family that complement own job role.
• 1.4Involve carer and family in the design and delivery of the person’s support services.
• 1.5Assist carer and family to determine assistive technologies that support the person and themselves and confirm understanding of its use.

2 Assess and respond to changes in the care relationship.

• 2.1Assess risks of change to the care relationship including potential physical and psychological harm to carer, family and the person.
• 2.2Use identified strategies to address risks according to organisational policies and procedures and legal and ethical considerations.
• 2.3Support the person, carer and family to determine and use strategies that maximise positive aspects of change and transition.
• 2.4Support carer and family to maintain ongoing support and involvement in the life of the person.

3 Monitor and promote carer rights, health and wellbeing.

• 3.1Respect the confidentiality and privacy of the carer and family, as well as the person with support needs.
• 3.2Recognise and respond to the need for services required by the carer and family to support the care relationship with the person.
• 3.3Recognise and respond to issues that may impact on the physical and emotional health and wellbeing of the carer and family.
• 3.4Provide carer and family with information about support services and how to access.

What does an assessment tool for CHCCCS036 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCCCS036 needs to address all 55 unit components: 3 elements with 13 performance criteria, 2 performance evidence requirements, 40 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCCCS036?

Auditori pulls the current release of CHCCCS036 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCCCS036 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCCCS036 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCCCS036, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.