CHCMED006 — Consolidate and conclude mediation
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What an assessment for CHCMED006 must cover
28 assessable components: 4 elements (13 performance criteria), 2 performance evidence and 11 knowledge evidence requirements, plus 2 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Assess the level of agreement.
- 1.1Assess when agreement has been reached or when it is not possible based on progress of mediation.
- 1.2Support participants in reaching agreement across the final impasses and gaps using negotiation and problem-solving techniques.
- 1.3Confirm clarity of participants’ understanding of any agreement and their roles and responsibilities.
2 Provide information and referral.
- 2.1Discuss information on further dispute resolution options if agreement is not reached.
- 2.2Outline the options for legal advice as one way of managing any lack of agreement.
- 2.3Apply case management guidelines with participants according to the specific case.
3 Document and communicate outcome.
- 3.1Accurately record agreements and outstanding issues according to organisation procedures.
- 3.2Agree on process to communicate the outcome of the mediation to third participants.
- 3.3Specify actions to support implementation of the mediation and seek agreement between all participants to the dispute.
- 3.4Ensure mediation outcomes reflect shared responsibility and short and long-term and contingency plans.
4 Evaluate mediation.
- 4.1Identify and reflect on areas of strength and challenge in the mediation process.
- 4.2Reflect on and review own role as mediator.
- 4.3Use learning from evaluation to inform future practice.
Performance evidence
- consolidate, conclude, document and evaluate at least five mediation processes with people with varying circumstances and types of dispute
- use and adapt the following communication techniques to meet the needs of different people during the consolidation and concluding phases of the above five mediations: paraphrasing, summarising, problem-solving, negotiation and decision making.
Knowledge evidence
- legal and ethical considerations for concluding the mediation process, and how these are applied in organisations and individual practice: bias, codes of conduct, conflicts of interest, discrimination, duty of care, privacy, confidentiality and disclosure, records management, rights and responsibilities of workers, employers and participants, specific legislation that affects mediation: freedom of information, types of court orders and other legal parameters that may impact, work role boundaries including responsibilities and limitations of the mediator and the roles and functions of support persons, lawyers and other professionals, work health and safety (WHS)
- principles and functions of the final stages of the mediation process: negotiation, reaching and making decisions, relationship between the conclusion stage and stages of domestic and family violence
- the consolidation and decision making stage of the mediation process and the techniques used
- availability of options for legal advice in relation to common types of dispute
- the nature of conflict, including the dynamics of power and violence
- communication patterns in conflict and negotiation
- negotiation dynamics in mediation, including manipulative and intimidating tactics
- diverse perspectives for mediation and how these may interact with, and impact on the mediation: attitudes of members within a family, variations on the agreed norms and range of behaviours, culture in relation to problem-solving and dispute resolution, culture in relation to negotiation, concessions and compromise, variations in relation to written, spoken and non-verbal communication, attitudes towards physical space, venue and time, attitudes towards the role of outsiders in dispute resolution, attitudes in relation to the role of law, the courts, lawyers and professional advisers
- own strengths and limitations in handling the mediation process, and the boundaries of one’s role
- own interpersonal communication style and the effect it has on others
- own personal responses to conflict and high emotion and potential impact on mediation process.
Foundation skills
- Writing skills: complete familiar forms.
- Oral communication skills: listen to understand needs of others.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCMED006
What does an assessment tool for CHCMED006 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCMED006 needs to address all 28 unit components: 4 elements with 13 performance criteria, 2 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCMED006?
Auditori pulls the current release of CHCMED006 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCMED006 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCMED006 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCMED006, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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