CHCCSL007 — Support counselling clients in decision-making processes

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What an assessment for CHCCSL007 must cover

20 assessable components: 3 elements (11 performance criteria), 2 performance evidence and 7 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Assist clients to clarify goals and requirements

1.1Explain clearly to clients the policy on record-keeping and confidentiality
1.2Encourage clients to identify and explore their aims, requirements and ideas
1.3Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths
1.4Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support

2 Explore options with clients

2.1Identify collaboratively potential courses of action for meeting individual aims and requirements
2.2Identify and explore factors which could influence the preference for, and ability to achieve, a course of action
2.3Determine and explore features and likely consequences of possible courses of action
2.4Check client’s understanding of what is likely to be involved in each possible course of action

3 Support client to reach decisions

3.1Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements
3.2Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary
3.3Document decisions and agreed ongoing support within organisation guidelines

Performance evidence

worked collaboratively to provide decision- making and action planning support to at least 3 clients
demonstrated skills in working with 3 different decision- making models for the following: - identifying and exploring options - counselling process and methods - problem solving - action planning - documenting decisions

Knowledge evidence

legal and ethical considerations for counselling, and how these are applied in individual practice: - codes of conduct/practice - discrimination - duty of care - human rights - practitioner/client boundaries - privacy, confidentiality and disclosure - records management - rights and responsibilities of workers, employers and clients - work role boundaries – responsibilities and limitations - work health and safety
different agency and organisation models of counselling and intervention
types of goals that may be set for different circumstances
key concepts, principles and practices of 3 different decision-making models
obstacles to decision making and planning in the counselling context
problem solving and action planning techniques in the counselling context
referral options

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CHCCSL007

What does an assessment tool for CHCCSL007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCCSL007 needs to address all 20 unit components: 3 elements with 11 performance criteria, 2 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCCSL007?

Auditori pulls the current release of CHCCSL007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCCSL007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCCSL007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCCSL007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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