CHCGMB002 — Provide counselling for clients with problem gambling issues

1 Provide practical support or information

• 1.1Provide relevant and current information on problem gambling and discuss with clients
• 1.2Based on review of the client’s assessment and case plan, develop practical strategies to address immediate gambling concerns
• 1.3Provide immediate information, response or referral for crises arising from client’s problem gambling and other issues
• 1.4Provide information and support with daily living needs in accordance with organisation policies and procedures

2 Counsel clients

• 2.1Use counselling skills to explore the scope, depth and nature of client’s issues and identify the complexity and interrelated of issues in client’s life
• 2.2Explore the function, purpose and context of gambling in the life of the client and its impact
• 2.3Exploring factors which trigger the gambling behaviour or encourage its continuation
• 2.4Negotiate goals and action plans with client and document in accordance with organisation policies and procedures

3 Apply interventions to support choice and change

• 3.1Review and select possible models and techniques to meet client needs
• 3.2Work with client to develop realistic expectations of counselling and change processes or choice
• 3.3Explore and implement options for change or choice that minimise the harm resulting from gambling
• 3.4Maintain engagement while resistance and defences are managed
• 3.5Apply relapse prevention and management principles and strategies
• 3.6Refer client to other services according to individual needs

4 Work with families and significant others

• 4.1Identify and provide support family members or significant others as a client
• 4.2Explore boundary issues and challenges with client
• 4.3Proactively consider and address impact on children within work role boundaries
• 4.4Work collaboratively with others to support client needs according to organisation policies and procedures

5 Review client and counselling progress

• 5.1Review client’s progress against case plan and record and report according to organisation guidelines
• 5.2Seek client feedback on process and use learning to inform further action and own practice
• 5.3Negotiate revisions to action plans and timeframes as required and incorporate into case plan
• 5.4Review counselling process and outcomes of client work with supervisor and/or colleagues according to organisation policies and procedures
• 5.5Negotiate exit with client and provide support in accordance with organisation policies, procedures and available resources

What does an assessment tool for CHCGMB002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCGMB002 needs to address all 81 unit components: 5 elements with 23 performance criteria, 2 performance evidence requirements, 56 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCGMB002?

Auditori pulls the current release of CHCGMB002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCGMB002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCGMB002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCGMB002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.