CHCFCS004 — Provide grief and loss counselling
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What an assessment for CHCFCS004 must cover
34 assessable components: 5 elements (20 performance criteria), 3 performance evidence and 11 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Explore the client’s understanding of grief and loss
- 1.1Engage with client using their framework and language to establish an environment of safety and trust
- 1.2Join with the client to explore client’s understanding of grief and loss
- 1.3Assist clients to understand how their unique context has impacted on their experience of grief and loss
- 1.4Explain the role of the counsellor in dealing with loss
2 Assist clients to understand the different impacts of grief and loss
- 2.1Explain the possible range of responses to grief and loss
- 2.2Use intervention techniques to assist the client to normalise their responses to grief and loss
- 2.3Use correct terminology and concepts in the grief counselling process
- 2.4Identify the key issues in bereavement counselling setting
- 2.5Apply counselling strategies to diverse responses to grief
3 Formulate counselling responses to grief and loss
- 3.1Monitor and respond to client presentations including safety and assessed risks
- 3.2Assist client to set goals or outcomes for the grief and loss process, dependant upon clients position in grieving process
- 3.3Match therapeutic interventions to client’s needs and goals
- 3.4Facilitate referrals to other support services where appropriate
4 Terminate counselling sessions
- 4.1Recognise when the counselling is no longer serving the interests or needs of the client
- 4.2Discuss with the client when counselling no longer appears to serve their interest or needs and either renegotiate the professional relationship or terminate the service
- 4.3Engage the client in determining any further external interventions as identified and arrange appropriate referrals
5 Seek feedback from clients about the counselling service provided
- 5.1Review counselling progress and provision regularly with the client
- 5.2Obtain feedback from the client throughout and at the conclusion of the counselling service
- 5.3Use feedback strategies to encourage client contribution to improved counselling practice
- 5.4Review client feedback and use this to inform practice reflection and improvement in conjunction with supervision
Performance evidence
- worked collaboratively with clients and provided counselling to at least 3 different individuals or family groups experiencing grief and loss, including: adults, children, people from different cultures
- used specialised counselling communication skills
- addressed a diverse range of loss and grief issues, including those relating to: child and parental loss, relationships, employment, missed opportunities
Knowledge evidence
- legal and ethical considerations for grief and loss counselling, and how these are applied in organisations and individual practice: codes of conduct, discrimination, duty of care, practitioner client boundaries and implications of unequal balance of power, privacy, confidentiality and disclosure, including limitations, records management, rights and responsibilities of workers, employers and clients, work role boundaries – responsibilities and limitations, including situations where usefulness of counselling may be limited and referral is required, work health and safety
- different types of grief and understanding attitudes, attachment and anxiety issues associated with grief
- difference in grief responses in men and women,
- developmental stages and how grief is likely to affect young people and children
- impacts of separation and divorce on couples, parents, children and other family members
- indicators and dynamics of domestic and family violence and complexities of interpersonal interactions
- main approaches used in grief counselling, their underpinning theories, how they compare and their strengths, limitations and contraindications
- responses to grief and how these are addressed in different counselling models, including: disbelief, avoidance, anger, sadness, withdrawal, dissociation, suicidal ideations, self-harming, stress reactions, post traumatic stress disorder, depression, numbing, denial, anxiety
- considerations for the counselling process when working with diverse people experiencing loss and grief, including factors relating to: ability, age, class, culture, ethnicity, gender, sexual orientation, spirituality
- counselling and case work processes, including those related to: contracting and what needs to be agreed, documentation, interactions with other professionals and service providers, interactions with the client, their family, significant others and carers, type and scope of referral options and pathways to support clients seeking interventions and supports beyond or in conjunction with counselling
- own prejudices and stereotyping attitudes and the potential influence on counselling practice
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCFCS004
What does an assessment tool for CHCFCS004 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCFCS004 needs to address all 34 unit components: 5 elements with 20 performance criteria, 3 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCFCS004?
Auditori pulls the current release of CHCFCS004 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCFCS004 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCFCS004 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCFCS004, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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