SITHGAM031Deal Pontoon games

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What an assessment for SITHGAM031 must cover

87 assessable components: 9 elements (29 performance criteria), 7 performance evidence and 45 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Open table.

  • 1.1Check approved equipment is on the table, in working order and positioned according to organisational rules and procedures.
  • 1.2Check drop box is attached to table.
  • 1.3Open and balance chip float according to approved documentation and organisational policies and procedures.
  • 1.4Identify and report variances in chip float.

2 Handle chips efficiently and effectively.

  • 2.1Handle chips according to chip work procedures.
  • 2.2Use correct chip and stack values when accepting wagers and paying winnings.
  • 2.3Maintain chip float in an orderly manner during game operation.

3 Shuffle and cut cards for Pontoon games.

  • 3.1Inspect and introduce cards according to game rules and organisational procedures.
  • 3.2Shuffle cards according to game rules, organisational procedures and variations.
  • 3.3Cut cards according to game rules and organisational procedures.

4 Operate Pontoon games.

  • 4.1Make Pontoon announcements and hand signals.
  • 4.2Deal cards according to Pontoon rules, organisational procedures and variations.
  • 4.3Deal game at appropriate pace according to organisational standards.

5 Accept wagers and pay winnings.

  • 5.1Accept or refuse permitted wagers according to organisational policies and procedures and variations.
  • 5.2Determine winning and losing wagers.
  • 5.3Remove losing wagers according to organisational procedures.
  • 5.4Pay and witness winnings according to organisational procedures.
  • 5.5Conduct financial transactions according to organisational policies and procedures.

6 Deal with gaming irregularities.

  • 6.1Identify and respond to irregularities or non-compliance according to organisational policies and procedures and approved game rules.
  • 6.2Recognise emergency and potential emergency situations promptly, and take required actions within scope of individual responsibility and according to security procedures.

7 Monitor and respond to suspicious play or behaviour during gaming activities.

  • 7.1Monitor gaming activities and watch for indicators of suspicious play or behaviour.
  • 7.2Follow organisational policies and procedures and approved rules for handling instances of suspicious activity.
  • 7.3Maintain integrity of the game according to approved rules of the game.

8 Work at the table safely.

  • 8.1Maintain correct posture and stance at the gaming table during game operation.
  • 8.2Use correct stretches and exercises at appropriate times according to organisational work health and safety requirements.
  • 8.3Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.

9 Close games.

  • 9.1Notify table closure according to approved organisational rules and procedures.
  • 9.2Reconcile chip float and document the count according to organisational policies and procedures.
  • 9.3Account for and secure table gaming equipment according to approved procedures.

Performance evidence

  • Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
  • deal the game of Pontoon for at least 20 hands over a minimum of two service periods, with at least one service period being conducted under normal supervisory levels, and perform the following according to organisational procedures and approved rules within typical workplace time constraints:
  • open and close Pontoon tables
  • inspect and shuffle cards
  • accept and process different wagers
  • pay out winnings
  • apply Pontoon rules, permitted variations, and organisation-specific procedures during above games.

Knowledge evidence

  • composition of appropriate Pontoon chip float:
  • cash and value chips or plaques
  • non-value chips
  • promotional tokens
  • Pontoon terminology and equipment
  • chip work procedures:
  • clean hands
  • creating dirty stacks
  • drop cutting
  • heeling
  • plucking
  • sizing
  • sorting
  • spreading
  • stacking
  • Pontoon techniques:
  • shuffling
  • cutting
  • dealing
  • permitted variations to Pontoon rules as approved by the state or territory regulatory authority:
  • name of the game
  • shuffles
  • rules and procedures
  • wagers
  • procedures for operating the game:
  • accurately
  • at appropriate pace, considering:
  • customer density
  • decisions per hour
  • rounds per hour
  • specificity to area
  • organisational procedures and standard approved rules for Pontoon:
  • accepting wagers
  • refusing wagers
  • paying winnings
  • conducting financial transactions:
  • cash changes
  • cash and colour changes
  • chip purchase vouchers
  • colour changes
  • credits
  • fills
  • promotional tokens
  • security procedures to follow in the event of an emergency or potential emergency
  • techniques for maintaining correct posture, stance and physical and mental wellbeing while dealing Pontoon games.

Foundation skills

  • Reading skills: read and interpret documents associated with financial transactions; read game signage.
  • Writing skills: complete documents associated with: financial transactions; equipment and logs.
  • Oral communication skills: make clear gaming announcements.
  • Numeracy skills: count cards and calculate wagers; count, reconcile and document the chip float; apply mathematical calculations to process winnings and other financial transactions.
  • Self-management skills: use correct dealing technique according to organisational work health and safety requirements.
  • Technology skills: use automated table operations management (ATOM), shuffle machines, electronic shoe and electronic display.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SITHGAM031

What does an assessment tool for SITHGAM031 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITHGAM031 needs to address all 87 unit components: 9 elements with 29 performance criteria, 7 performance evidence requirements, 45 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SITHGAM031?

Auditori pulls the current release of SITHGAM031 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

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Can I check my existing SITHGAM031 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITHGAM031, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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