SITHGAM028 — Conduct Big Wheel games
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What an assessment for SITHGAM028 must cover
46 assessable components: 8 elements (27 performance criteria), 5 performance evidence and 8 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Open table.
- 1.1Check approved equipment is on the table, in working order and positioned according to organisational rules and procedures.
- 1.2Check drop box is attached to table.
- 1.3Open and balance chip float according to approved documentation and organisational policies and procedures.
- 1.4Identify and report variances in chip float.
2 Handle chips efficiently and effectively.
- 2.1Handle chips according to chip work procedures.
- 2.2Use correct chip and stack values when accepting wagers and paying winnings.
- 2.3Maintain chip float in an orderly manner during game operation.
3 Operate Big Wheel games.
- 3.1Make Big Wheel announcements and hand signals.
- 3.2Spin wheel according to game rules, organisational procedures and variations.
- 3.3Operate Big Wheel equipment according to design functions and manufacturer instructions.
- 3.4Conduct game at appropriate pace according to organisational standards.
4 Accept wagers and pay winnings.
- 4.1Accept or refuse permitted wagers according to organisational policies and procedures and variations.
- 4.2Determine winning and losing wagers.
- 4.3Remove losing wagers according to organisational procedures.
- 4.4Pay and witness winnings according to organisational procedures.
- 4.5Conduct financial transactions according to organisational policies and procedures.
5 Deal with gaming irregularities.
- 5.1Identify and respond to irregularities or non-compliance according to organisational policies and procedures and approved game rules.
- 5.2Recognise emergency and potential emergency situations promptly, and take required actions within scope of individual responsibility and according to security procedures.
6 Monitor and respond to suspicious play or behaviour during gaming activities.
- 6.1Monitor gaming activities and watch for indicators of suspicious play or behaviour.
- 6.2Follow organisational policies and procedures and approved rules for handling instances of suspicious activity.
- 6.3Maintain integrity of the game according to approved rules of the game.
7 Work at the table safely.
- 7.1Maintain correct posture and stance at the gaming table during game operation.
- 7.2Use correct stretches and exercises at appropriate times according to organisational work health and safety requirements.
- 7.3Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.
8 Close games.
- 8.1Notify table closure according to approved organisational rules and procedures.
- 8.2Reconcile chip float and document the count according to organisational procedures.
- 8.3Account for and secure table gaming equipment according to approved procedures.
Performance evidence
- conduct the game of Big Wheel at least 20 times over a minimum of two service periods, with at least one service period being conducted under normal supervisory levels, and perform the following according to organisational procedures and approved rules within typical workplace time constraints:
- open and close Big Wheel tables
- accept and process different wagers
- pay out winnings
- apply Big Wheel rules, permitted variations, and organisation-specific procedures during the above games
Knowledge evidence
- composition of appropriate Big Wheel chip float: cash and value chips, marker buttons identifying higher limit, non-value chips, promotional tokens
- Big Wheel terminology, equipment and techniques
- chip work procedures: clean hands, drop cutting, heeling, plucking, sizing, sorting, spreading, stacking
- permitted variations to Big Wheel rules as approved by the state or territory regulatory authority: irregularities, name of the game, rules and procedures, wagers
- procedures for operating the game: accurately, at appropriate pace, considering: customer density, decisions per hour, rounds per hour, specificity to area
- organisational procedures and standard approved rules for Big Wheel: accepting wagers, refusing wagers, paying winnings, conducting financial transactions: cash changes, cash and colour changes, chip purchase vouchers, colour changes, credits, fills, promotional tokens
- security procedures to follow in the event of an emergency or potential emergency
- techniques for maintaining correct posture, stance and physical and mental wellbeing while conducting Big Wheel games
Foundation skills
- Reading skills: read and interpret documents associated with financial transactions; read game signage.
- Writing skills: complete documents associated with: financial transactions; equipment and logs.
- Oral communication skills: make clear gaming announcements.
- Numeracy skills: calculate wagers; count, reconcile and document the chip float; apply mathematical calculations to process winnings and other financial transactions.
- Self-management skills: use correct spinning technique according to organisational work health and safety requirements.
- Technology skills: use automated table operations management (ATOM) and electronic display control unit to record result.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SITHGAM028
What does an assessment tool for SITHGAM028 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITHGAM028 needs to address all 46 unit components: 8 elements with 27 performance criteria, 5 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SITHGAM028?
Auditori pulls the current release of SITHGAM028 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITHGAM028 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SITHGAM028 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITHGAM028, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- SITHGAM022 — Provide responsible gambling services
- SITHGAM023 — Attend gaming machines
- SITHGAM024 — Operate a TAB outlet
- SITHGAM025 — Conduct Keno games
- SITHGAM026 — Analyse and report on gaming machine data
- SITHGAM027 — Deal Baccarat games
- SITHGAM029 — Deal Blackjack games
- SITHGAM030 — Deal Poker games
- SITHGAM031 — Deal Pontoon games
- SITHGAM032 — Conduct Rapid Roulette games
- SITHGAM033 — Conduct Roulette games
- SITHGAM034 — Attend casino gaming machines
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