AURSCA102 — Present automotive products and services for sale

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What an assessment for AURSCA102 must cover

42 assessable components: 3 elements (12 performance criteria), 2 performance evidence and 22 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Maximise presentation of sales area

1.1Define stock presentation area from floor and display plan, observation of space available and work instructions
1.2Determine and present minimum product numbers and types according to workplace procedures
1.3Prepare ancillary display materials to enhance presentation of stock
1.4Keep stock display areas clean, tidy and safe
1.5Use handling, storage and display techniques according to product types, workplace procedures and safety requirements

2 Display individual products

2.1Determine display requirements from workplace instructions
2.2Source product to be displayed according to workplace procedures
2.3Display product to maximise market appeal according to workplace procedures
2.4Prepare and locate display labels, price tickets and ancillary materials with product
2.5Monitor product condition during display period and take action to maintain market appeal according to workplace procedures

3 Review effectiveness of presentation area

3.1Seek feedback on display and presentation area from customers
3.2Determine and undertake action to improve presentation of stock and area within scope of own role

Performance evidence

organise at least three different displays or presentation areas in an automotive workplace for different automotive products
organise at least two different displays or presentation areas in an automotive workplace for different automotive services

Knowledge evidence

methods to locate and interpret information required to present automotive products and services for sale, including: information provided by customer and supervisors
methods to locate and interpret information required to present automotive products and services for sale, including: manufacturer specifications and procedures or equivalent documentation
workplace procedures required to present automotive products and services for sale, including: documentation procedures
workplace procedures required to present automotive products and services for sale, including: work health and safety (WHS) requirements relating to presenting products and services in an automotive workplace, including procedures for: manually handling stock
workplace procedures required to present automotive products and services for sale, including: work health and safety (WHS) requirements relating to presenting products and services in an automotive workplace, including procedures for: ensuring clear walkways
workplace procedures required to present automotive products and services for sale, including: work health and safety (WHS) requirements relating to presenting products and services in an automotive workplace, including procedures for: handling chemicals and dangerous goods
workplace procedures required to present automotive products and services for sale, including: work health and safety (WHS) requirements relating to presenting products and services in an automotive workplace, including procedures for: using personal protective equipment (PPE)
principles of display design, including: creating impact
principles of display design, including: use of colour and illumination
principles of display design, including: accessibility and ease of maintenance
principles of display design, including: interactivity
considerations for maximising market appeal, including: ensuring product is clean and complete
considerations for maximising market appeal, including: locating product in a position that maximises presentation
types and applications of display and presentation areas, including: areas, including: interior and exterior
types and applications of display and presentation areas, including: areas, including: permanent and temporary
types and applications of display and presentation areas, including: areas, including: publicly accessible
types and applications of display and presentation areas, including: display systems, including cable, rod and sign systems
types and applications of display and presentation areas, including: showcases
types and applications of display and presentation areas, including: brochure and information display systems
types and applications of display and presentation areas, including: graphic display systems, including computer monitor, television and projector
gaining feedback on effectiveness of display and presentation areas, including procedures for: analysing sales
gaining feedback on effectiveness of display and presentation areas, including procedures for: delivering and analysing simple customer questionnaires

Foundation skills

Learning: Locates required sources of information efficiently.
Numeracy: Interprets numerical information in floor and display plans Uses mathematical operations, including addition and subtraction, to estimate quantity and volume of product and stock.
Oral communication: Clarifies instructions and makes recommendations relating to display presentation.
Reading: Interprets information from workplace instructions, floor and display plans, and product and service labelling and literature.
Writing: Prepares display labels and price tickets legibly.
Technology: Uses digital systems Uses specialised equipment.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing AURSCA102

What does an assessment tool for AURSCA102 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURSCA102 needs to address all 42 unit components: 3 elements with 12 performance criteria, 2 performance evidence requirements, 22 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AURSCA102?

Auditori pulls the current release of AURSCA102 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURSCA102 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AURSCA102 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURSCA102, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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