SISSGLF007 — Manage on-course golf operations

1 Identify operational objectives.

• 1.1Access and interpret business and marketing plans to identify on-course golf shop operational objectives.
• 1.2Consult with senior management to confirm golf shop operational objectives and own responsibilities in meeting golf shop operational objectives.

2 Prepare marketing strategies.

• 2.1Set measurable performance targets for marketing activities.
• 2.2Plan and conduct market research to identify client needs.
• 2.3Develop, plan and conduct promotional activities to meet performance targets.
• 2.4Develop and implement contingency plans according to organisational policies and procedures.
• 2.5Negotiate arrangements with suppliers to support promotional activities.

3 Manage golf operations staff.

• 3.1Roster staff to meet operational needs.
• 3.2Recruit and induct new staff members according to organisational policies and procedures.
• 3.3Plan and deliver training to staff about golf shop products and services, performance targets and client needs according to organisational policies and procedures.
• 3.4Monitor performance of golf shop staff against organisational standards of conduct, appearance, advice and service.
• 3.5Promote training and professional development opportunities to staff.

4 Manage golf shop products and services.

• 4.1Select stock according to client base and needs.
• 4.2Design golf shop layout and presentation to support market position and promote client flow according to organisation marketing plan.
• 4.3Develop and implement layout and visual merchandise checks and implement improvements.
• 4.4Define and communicate standards for visual presentations and displays to staff.
• 4.5Assess client response to space allocations in consultation with staff.
• 4.6Implement custom fitting and club repair services to meet client needs.
• 4.7Implement hire service to meet client needs.
• 4.8Develop tuition programs and deliver individual and group coaching according to organisational policies and procedures.
• 4.9Develop and implement pricing policies according to organisational marketing plans.
• 4.10Monitor pricing trends and changes and communicate to staff.
• 4.11Monitor and document stock levels according to organisational policies and procedures.
• 4.12Repair and replace faulty equipment according to organisational policies and procedures.

5 Manage golf programming and fixtures.

• 5.1Monitor golf operations to identify course ideal and maximum rounds played per day and per week.
• 5.2Consult with stakeholders on event scheduling.
• 5.3Check course renovations and maintenance and assess implications for scheduling events and groups.
• 5.4Market and make group bookings according to organisational policies and procedures.
• 5.5Coordinate group bookings with food and beverage staff.
• 5.6Monitor tee sheet activity and handicapping records.

6 Review operational performance.

• 6.1Collect, analyse and document data on golf operations.
• 6.2Analyse golf operations data against operational objectives and performance standards to evaluate operational performance.
• 6.3Disseminate information on golf operations according to organisational policies and procedures.
• 6.4Review and reflect on own performance to identify areas for improvement.

What does an assessment tool for SISSGLF007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SISSGLF007 needs to address all 122 unit components: 6 elements with 34 performance criteria, 8 performance evidence requirements, 78 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SISSGLF007?

Auditori pulls the current release of SISSGLF007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SISSGLF007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SISSGLF007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SISSGLF007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.