TLIE3023 — Use electronic communication systems

1 Apply work health and safety (WHS)/occupational health and safety (OHS) principles

• 1.1Information about WHS/OHS requirements when using electronic communications equipment is accessed and interpreted
• 1.2Hazards are identified, risks assessed and control measures implemented
• 1.3Posture and ergonomic settings of chair and workstation are adjusted in accordance with WHS/OHS guidelines
• 1.4WHS/OHS and organisational guidelines on the use of periods of rest and exercise are followed when using electronic communications equipment

2 Identify electronic communications equipment and systems

• 2.1Types of electronic communications equipment, component parts and accessories used in work area are identified
• 2.2Applications for workplace activities of different electronic communications systems and, as required, related software, are interpreted
• 2.3Routine faults in operating systems, software applications and operator errors are identified and reported, as required

3 Identify communications equipment features

• 3.1Electronic communications systems features and control functions are identified
• 3.2Electronic communications equipment is set up to optimise communication
• 3.3Appropriate communications system is selected, as required

4 Enter data

• 4.1Text and numeric data are entered into communications system using appropriate technology, as required
• 4.2Entered information is checked and corrected, as required

5 Use communications equipment

• 5.1System checks are carried out to confirm communications system is operational in accordance with organisational requirements
• 5.2Communications system is operated safely in accordance with organisational procedures and regulatory requirements
• 5.3Communications system security is maintained in accordance with organisational procedures
• 5.4Communications system appropriate for location and type of communication is selected, as required
• 5.5Messages are transmitted clearly, unambiguously and precisely in accordance with ethics and protocols required of users as outlined in organisational procedures
• 5.6Messages are received, interpreted and recorded in accordance with operating procedures and regulatory requirements

6 Complete documentation

• 6.1Appropriate communications records are maintained in accordance with organisational procedures
• 6.2Documentation is filled in legibly and proofread
• 6.3Documentation is processed in accordance with organisational procedures

What does an assessment tool for TLIE3023 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIE3023 needs to address all 36 unit components: 6 elements with 21 performance criteria, 8 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIE3023?

Auditori pulls the current release of TLIE3023 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIE3023 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIE3023 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIE3023, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.