SIRCPPA012 — Assist customers with asthma-care aids and equipment
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What an assessment for SIRCPPA012 must cover
31 assessable components: 4 elements (16 performance criteria), 5 performance evidence and 9 knowledge evidence requirements, plus 1 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Collect information about customer needs.
- 1.1Approach and question customer according to pharmacy protocol.
- 1.2Use questions and actively listen to determine who will be using the product and relevant asthma triggers, symptoms, duration and severity of the condition.
- 1.3Determine customer satisfaction with products previously used.
- 1.4Check if customer is using an asthma action plan.
- 1.5Identify any other health conditions and prescribed medications.
- 1.6Follow pharmacy procedures to respect and protect customer privacy.
2 Assess customer information and determine need for referral.
- 2.1Recognise and act on information that requires referral to the pharmacist.
- 2.2Provide clear summary of customer information to pharmacist when referral is required.
- 2.3Monitor pharmacist consultation and finalise interaction with customer according to pharmacy procedures.
3 Provide product, self-care and lifestyle information.
- 3.1Select and suggest asthma-care aids and equipment suited to customer needs within scope of own knowledge.
- 3.2Identify and use opportunities to suggest additional products relevant to customer needs.
- 3.3Explain and demonstrate use, care and maintenance of aids and equipment.
- 3.4Offer current and accurate information on related lifestyle and self-care practices and specialist support services.
4 Maintain and develop knowledge of asthma management, products and services.
- 4.1Identify and use opportunities to maintain and develop product and health condition knowledge using recognised sources of information.
- 4.2Check regularly for new additions or changes to range.
- 4.3Use product information to update knowledge of product application and directions for use.
Performance evidence
- access and interpret information about asthma and specialist support services from two different sources
- recognise and respond to three different asthma-related situations that require referral to a pharmacist
- suggest suitable asthma-care aids and equipment for six customers presenting with different needs that individually or cumulatively include the need for: - spacer devices - nebulisers - masks for adults and children - peak flow meters
- provide directions for product use and other information on lifestyle, self-care practices and specialist support services for each of the above customers
- respond to the needs of the following customer types: - adults of both genders - the elderly - children
Knowledge evidence
- groups at risk of asthma
- common symptoms of asthma and related conditions
- physiological effects of asthma on the body, at a basic level of understanding
- common triggers that can contribute to or exacerbate asthma and methods of self-care
- content and use of asthma management plans
- key terminology, jargon and common abbreviations relevant to asthma management, for: - health conditions - products used to assist
- overview of pharmacy product range of asthma-care aids and equipment: - location - different types and their features, uses care and maintenance - spacer devices - nebulisers - masks for adults and children - peak flow meters
- recognised sources and format of product, lifestyle and self-care information: - manufacturer product support materials: - product leaflets, brochures, booklets - internet sites - health-care fact sheets - industry and professional publications - pharmacy manuals - reputable health education internet sites - government and not-for profit organisations: - Asthma Council of Australia - Asthma Foundation
- organisational procedures for supplying asthma related products.
Foundation skills
- Technology skills: use online information systems to search for information.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SIRCPPA012
What does an assessment tool for SIRCPPA012 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCPPA012 needs to address all 31 unit components: 4 elements with 16 performance criteria, 5 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRCPPA012?
Auditori pulls the current release of SIRCPPA012 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCPPA012 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRCPPA012 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCPPA012, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- SIRCPPA001 — Assist customers with vitamins, minerals and supplements
- SIRCPPA002 — Assist customers with eye and ear care products
- SIRCPPA003 — Assist customers with first aid products
- SIRCPPA004 — Assist customers with oral care products
- SIRCPPA005 — Assist customers with cough and cold relief products
- SIRCPPA006 — Assist customers with skin and anti-fungal products
- SIRCPPA007 — Assist customers with pregnancy and maternal health products and services
- SIRCPPA008 — Assist customers with products for gastro-intestinal conditions
- SIRCPPA009 — Assist customers with allergy relief products
- SIRCPPA010 — Assist customers with analgesic and anti-inflammatory products
- SIRCPPA011 — Assist customers with baby and infant care products
- SIRCPPA013 — Assist customers with smoking cessation products
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