SFLSOP012 — Maintain and order floristry stock
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What an assessment for SFLSOP012 must cover
47 assessable components: 6 elements (27 performance criteria), 4 performance evidence and 12 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Determine stock requirements
- 1.1Use business data and forecasting methods to calculate required stock levels.
- 1.2Determine stock requirements for standard business periods, peak seasons and special orders.
- 1.3Establish cost effective purchase quantities based on business needs and supplier costings.
2 Purchase floristry stock.
- 2.1Ascertain price limitations and develop purchase lists according to sales and production needs.
- 2.2Assess quality and suitability of stock on hand to avoid wastage.
- 2.3Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.
- 2.4Assess supplier capacity to meet price, quality and delivery expectations.
- 2.5Select supplier and purchase goods based on price, quality and availability.
- 2.6Process orders, at appropriate intervals, to maintain working stock levels.
- 2.7Maintain accurate purchase records and details of negotiated costs.
3 Monitor receipt of floristry stock.
- 3.1Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.
- 3.2Implement stock inspection and recording procedures for quality and quantity.
- 3.3Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.
- 3.4Resolve supplier problems relating to quality and quantity.
4 Maintain stock levels and records.
- 4.1Inform personnel of their individual stock ordering responsibilities.
- 4.2Monitor and maintain stock levels to meet sales and production needs.
- 4.3Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.
- 4.4Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.
- 4.5Monitor and adjust stock reorder cycles as required.
5 Minimise stock losses.
- 5.1Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.
- 5.2Implement procedures for stock security; monitor and adjust as required.
- 5.3Identify avoidable losses and establish reasons for them.
- 5.4Evaluate solutions and implement procedures to avoid future losses.
- 5.5Identify stock losses and create reports to inform future stock administration.
6 Coordinate stocktakes or cyclical counts.
- 6.1Organise stocktakes or cyclical counts at appropriate intervals.
- 6.2Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.
- 6.3Produce accurate stocktake reports to assist future stock control.
Performance evidence
- order these types of perishable and non-perishable floristry stock for two supply periods according to evaluation of given business data: - fresh and dry flower and plant materials: - non-Australian species whether they are grown in Australia or overseas - Australian species - gift cards - gifts - novelties - perishable food - potted plants - wrapping and packaging materials.
- monitor the receipt of ordered stock for the above two supply periods
- coordinate one stocktake
- generate these types of reports: - three stock level reports - three stock performance reports - three stock loss reports - one stocktake report.
Knowledge evidence
- principles of stock control: - rotation and replenishment - product life cycle and maximising the use of all stock - checking for fast and slow moving items - financial implications of stock level control
- types of business data and methods used to forecast required stock levels: - historical sales figures - stocktake figures - stock loss reports - future confirmed special orders, special occasions and events
- typical standard business periods and peak seasons for the floristry industry
- sources of information for floristry products, suppliers and costs
- methods used to calculate cost-effective order quantities for flower and plant materials, ancillary merchandise, wrapping and packaging materials
- methods used to process stock orders: - email - on-line - telephone - face-to-face for immediate collection
- a range of formats for, contents and use of: - purchase records - supplier purchasing agreements and terms of trade - order and delivery documentation - stock recording documentation - stock level reports - stock performance reports - stock loss reports - stocktake and cyclical count reports
- floristry industry and organisational procedures for: - ordering stock - inspecting the quality incoming stock - recording incoming stock - recording quantity discrepancies and quality deficiencies - recording stock levels - monitoring stock performance - maintaining stock security - completing stocktakes and cyclical counts
- organisational stock reorder cycles
- optimum environmental storage conditions, including temperature, light and humidity controls, for: - a wide variety of fresh, dry and preserved flower and plant materials - perishable food commonly sold by the floristry industry
- reasons for stock loss and spoilage and methods used to control loss
- features and functions of computerised stock control software systems.
Foundation skills
- Reading skills: interpret basic product information, complex supplier purchasing agreements and terms of trade.
- Oral communication skills: negotiate complex supply arrangements and positively liaise with suppliers to resolve supply issues provide clear directions to staff about stock control responsibilities and procedures.
- Numeracy skills: interpret complex business data and complete complex calculations to forecast stock levels for differing business requirements interpret supplier prices and calculate complex order costs calculate complex details of stock on hand, stock losses and produce complex numerically based reports.
- Technology skills: use a computer, keyboard and stock control software.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SFLSOP012
What does an assessment tool for SFLSOP012 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SFLSOP012 needs to address all 47 unit components: 6 elements with 27 performance criteria, 4 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SFLSOP012?
Auditori pulls the current release of SFLSOP012 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SFLSOP012 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SFLSOP012 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SFLSOP012, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- SFLSOP001 — Source information on floristry products and services
- SFLSOP002 — Work effectively in the floristry industry
- SFLSOP003 — Recognise flower and plant materials
- SFLSOP004 — Receive and store floristry stock
- SFLSOP005 — Prepare and care for floristry stock
- SFLSOP006 — Display and merchandise floristry products
- SFLSOP007 — Interact with floristry customers
- SFLSOP008 — Provide quality service to floristry customers
- SFLSOP009 — Sell floristry products
- SFLSOP010 — Prepare quotations for floristry products
- SFLSOP011 — Develop a floristry product range
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