PSPGEN137 — Handle workplace information
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What an assessment for PSPGEN137 must cover
23 assessable components: 2 elements (8 performance criteria), 8 performance evidence and 5 knowledge evidence requirements, plus 2 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Collect and analyse workplace information.
- 1.1Collect and analyse required information under direction.
- 1.2Check and record routine information in accordance with organisational policies and procedures.
- 1.3Maintain data systems to ensure records are accurate and up to date.
- 1.4Access and search internal data storage systems.
- 1.5Apply organisational security and confidentiality procedures to information handling.
2 Process workplace information.
- 2.1Sort and distribute incoming information in accordance with organisational policies and procedures.
- 2.2Identify and communicate problems in processing routine information to relevant staff.
- 2.3Establish and maintain information storage and filing systems.
Performance evidence
- handle files
- handle mail
- apply information security requirements
- apply computer technology to data storage, retrieval, and presentation
- convert one information type to another
- apply basic statistical and numerical manipulation
- use problem-solving and refer problems as required
- communicate with colleagues and supervisors
Knowledge evidence
- legislation related to the workplace
- policies, procedures, and guidelines relating to information handling in the public sector, including those for confidentiality, privacy, security, freedom of information
- organisational policies and procedures for handling information
- electronic and manual filing systems
- databases and data storage systems
Foundation skills
- Reading skills: process routine and familiar information, locate data in storage systems.
- Self-management skills: understand own role and associated responsibilities for task completion in compliance with organisational policies and procedures.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing PSPGEN137
What does an assessment tool for PSPGEN137 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN137 needs to address all 23 unit components: 2 elements with 8 performance criteria, 8 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for PSPGEN137?
Auditori pulls the current release of PSPGEN137 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN137 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing PSPGEN137 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN137, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- PSPGEN086 — Undertake career planning
- PSPGEN087 — Undertake and promote career management
- PSPGEN088 — Deliver a service to clients
- PSPGEN089 — Address client needs
- PSPGEN090 — Engage with stakeholders
- PSPGEN091 — Develop client services
- PSPGEN092 — Manage quality client service
- PSPGEN093 — Implement change
- PSPGEN094 — Provide input to change processes
- PSPGEN095 — Facilitate change
- PSPGEN096 — Use workplace communication strategies
- PSPGEN097 — Contribute to conflict management
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