PSPGEN123 — Provide workplace mentoring

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What an assessment for PSPGEN123 must cover

35 assessable components: 5 elements (19 performance criteria), 6 performance evidence and 9 knowledge evidence requirements, plus 1 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Establish the need for mentoring.

1.1Identify the purpose of the mentoring relationship.
1.2Clarify expectations and goals of the mentoring with the other party.
1.3Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.
1.4Negotiate and agree upon a mentoring agreement.

2 Develop a mentoring plan.

2.1Identify the scope and boundaries of the mentoring.
2.2Establish ground rules and negotiate realistic expectations.
2.3Establish and maintain confidentiality of relationship.
2.4Manage the perceptions of others outside the mentoring relationship.

3 Facilitate mentoring relationship.

3.1Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.
3.2Support the person being mentored to develop skills in problem-solving and decision-making.
3.3Use personal and professional networks to assist the person being mentored.
3.4Assist the person being mentored to identify and access opportunities for development.
3.5Use techniques for resolving differences without damaging the relationship.

4 Monitor mentoring relationship.

4.1Provide planning assistance and guidance as requested.
4.2Provide feedback on progress towards achieving mentoring goals.
4.3Recognise and discuss changes in the mentoring relationship.
4.4Negotiate and manage closure of the mentoring arrangement.

5 Evaluate effectiveness of mentoring.

5.1Establish and discuss benefits gained from the mentoring process.
5.2Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Performance evidence

set goals
engage in relationship building including trust, confidentiality and rapport building
use communication strategies, including listening, questioning, giving and receiving feedback
prepare a mentoring plan between mentor and mentee that sets out clear objectives for a mentoring relationship with a specified term
facilitate at least two mentoring sessions
prepare a report, including feedback from both mentor and mentee identifying the outcomes of the mentoring arrangement and significance to the organisation

Knowledge evidence

legislation, regulations, policies, procedures and guidelines relating to the provision of workplace mentoring in the public sector
principles of equity and inclusion related to mentoring
codes of conduct
codes of ethics
learning styles
mentoring methodologies
strategies for working with a mentee, including encouraging self-reflection, confidence and the building of rapport
negotiation techniques within defined parameters of a mentoring framework
acceptable behaviour in the mentoring relationship

Foundation skills

Initiative and enterprise skills: seek out and review information related to work activities in which mentoring is to occur.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing PSPGEN123

What does an assessment tool for PSPGEN123 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN123 needs to address all 35 unit components: 5 elements with 19 performance criteria, 6 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PSPGEN123?

Auditori pulls the current release of PSPGEN123 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN123 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PSPGEN123 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN123, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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