PSPGEN117 — Implement and manage diversity and inclusion strategies

1 Contribute to the development of a diversity and inclusion strategy.

• 1.1Identify the organisational context and framework for the diversity and inclusion strategy and establish key result areas.
• 1.2Identify diversity and inclusion issues and objectives to enhance business unit and organisational effectiveness.
• 1.3Use the strategy to identify benefits and opportunities provided by a diverse workforce and inclusive work practices.
• 1.4Link diversity objectives in the strategy with the demographic profile of the client base, organisational strategic goals and the core business of the business unit.
• 1.5Consult with stakeholders in relation to developing the strategy and foster a codesign approach that supports effective outcomes.
• 1.6Design the strategy to provide a mechanism through which diversity and inclusion issues can be integrated.

2 Promote and review the diversity and inclusion strategy.

• 2.1Communicate and promote the strategy within the business unit and the organisation.
• 2.2Identify the need for diversity and inclusion support programs and establish programs in accordance with strategy objectives.
• 2.3Encourage individuals to align everyday work with the strategy.
• 2.4Monitor and report progress of diversity and inclusion strategies within business plans.
• 2.5Monitor and review effectiveness of the strategy and identify and act upon recommendations for enhancements.

3 Facilitate the development of a workforce that promotes and values diversity and inclusion.

• 3.1Identify and communicate benefits of a diverse workforce and inclusive practices to those working within the organisation.
• 3.2Develop or adopt initiatives and resources to address barriers to equal employment opportunity in the organisation.
• 3.3Employ a range of leadership styles to facilitate inclusive management and to manage diverse teams.
• 3.4Identify and use the diversity factors associated with individuals in the workforce in the delivery of services to clients.
• 3.5Accept and encourage a range of working styles and inclusive work practices that are reflective of a diverse workforce within the organisational context.
• 3.6Use diversity and inclusion training and awareness programs, to promote the benefits of a diverse workforce.

4 Facilitate communication within a diverse workforce.

• 4.1Identify and address language, literacy and numeracy issues to facilitate full participation of all members of the workforce.
• 4.2Employ a range of communication strategies to meet the needs of a diverse and inclusive workforce and client base.
• 4.3Identify the target audience and tailor communications strategies accordingly.
• 4.4Identify and use resources to facilitate effective communication within the workplace.
• 4.5Identify and adjust ineffective and inappropriate communication strategies to meet the workforce and client information needs.

What does an assessment tool for PSPGEN117 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN117 needs to address all 53 unit components: 4 elements with 22 performance criteria, 3 performance evidence requirements, 24 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PSPGEN117?

Auditori pulls the current release of PSPGEN117 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN117 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PSPGEN117 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN117, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.