MARG008Manage a vessel and its crew

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What an assessment for MARG008 must cover

113 assessable components: 7 elements (39 performance criteria), 19 performance evidence and 55 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Take command

  • 1.1Command is exercised according to organisational authority and guidelines
  • 1.2Command structure is established appropriate to vessel
  • 1.3Command structure is communicated to crew and external authorities who have a regulatory interest in vessel
  • 1.4Command information management system is implemented
  • 1.5Communication mechanisms and procedures are implemented between levels of command according to organisational procedures
  • 1.6Liaison is established and maintained to meet control and command requirements

2 Manage operations

  • 2.1Operational plan is developed in consultation with relevant personnel
  • 2.2Key performance indicators (KPIs) are developed, detailed and included in operational plan
  • 2.3Contingency plans are developed and implemented at appropriate stages of operational planning
  • 2.4Both human and physical resource acquisition is planned and managed according to organisational procedures
  • 2.5Standard operating procedures (SOPs) are developed in an appropriate format
  • 2.6Performance systems and processes to assess progress in achieving profit and productivity plans and targets are developed, monitored and reviewed
  • 2.7Areas of under-performance are identified and prompt action taken to rectify the situation
  • 2.8Recommendations for variations to operational plans are negotiated according to organisational procedures
  • 2.9Systems to ensure procedures and records associated with documenting performance are managed according to organisational procedures

3 Apply task and workload management

  • 3.1Workload of crew members is planned taking into account time and resource constraints and hours of work and rest requirements
  • 3.2Crew are assigned workload priority and performance expectations are communicated clearly
  • 3.3Workload of crew is coordinated according to agreed objectives and timelines
  • 3.4Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads
  • 3.5Potential and current issues and problems arising in relation to task and workload management are identified and acted on according to organisational and legislative requirements

4 Support and participate in development activities

  • 4.1Training needs of crew and individuals are identified and assessed on a regular basis according to organisational procedures
  • 4.2Action plan to meet crew and individual training and development needs is developed, agreed and implemented
  • 4.3On-the-job training is provided to meet crew needs according to the required organisational standard
  • 4.4Crew members are encouraged and supported to attend training and to undertake development opportunities
  • 4.5Coaching and mentoring are utilised as developmental tools

5 Communicate objectives and required standards

  • 5.1Crew members are provided with up-to-date information concerning organisational objectives and standards
  • 5.2Crew member understanding of objectives and standards is checked
  • 5.3Organisational standards and values are modelled and promoted to crew members

6 Provide leadership to crew and individuals

  • 6.1Link between function of crew and organisational goals is articulated and communicated to crew
  • 6.2Participative decision making is used to develop, implement and review work of crew and to allocate responsibilities
  • 6.3Opportunities are given to crew and individuals to develop new and innovative work practices and strategies
  • 6.4Appropriate delegation to crew and individuals is made according to crew objectives and goals, and organisational policy and procedures
  • 6.5Tasks are allocated within the competence of crew members and supported with appropriate authority, autonomy and training
  • 6.6Procedures for emergency responses are developed and communicated to crew members

7 Make effective decisions

  • 7.1Team-building strategies are applied to achieve strengthened crew and individual commitment to organisational vision and goals
  • 7.2Range of consultative methods are used to involve crew in decisions and vessel risk assessment
  • 7.3Use of problem-solving strategies and techniques to identify and generate options is promoted
  • 7.4Decisions and actions are evaluated for their effectiveness and positive outcomes
  • 7.5Decisions and actions are documented and reported according to organisational procedures

Performance evidence

  • applying decision-making techniques, including situation and risk assessment, identifying and generating options, selecting a course of action and evaluating outcome effectiveness
  • allocation, assignment and prioritisation of resources
  • applying assertiveness and leadership
  • obtaining and maintaining situational awareness
  • making decisions reflecting consideration of team experiences
  • using effective communication on board and ashore
  • applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices
  • applying task and workload management, including planning and coordination, personnel assignment, time and resource constraints, and prioritisation
  • clarifying ground rules and behavioural expectations
  • defining and clarifying objectives and work area plans
  • encouraging input into the review of the safety management system (SMS)
  • fostering creativity
  • offering constructive feedback
  • recognising achievements
  • strengthening communications processes
  • assessing current competence, capabilities and operational requirements to determine training objectives and activities
  • developing, implementing and overseeing standard operating procedures (SOPs)
  • giving and receiving feedback clearly and unambiguously
  • informing crew of expected standards of work and behaviour in a manner appropriate to the individual concerned

Knowledge evidence

  • email/intranet communications, newsletters or other processes and devices that ensure all employees have the opportunity to contribute to team and individual operational plans
  • mechanisms used to provide feedback to work team in relation to outcomes of consultation
  • meetings, interviews and brainstorming sessions
  • allocating functions or tasks
  • recycling and re-using materials
  • risk identification, assessment and management processes
  • strategies for reducing costs, wastage, stock or consumables
  • decision-making techniques
  • career pathways
  • coaching
  • external study
  • formal course participation
  • induction
  • in-house training programs
  • job rotation
  • mentoring
  • on-the-job training
  • data receival
  • procedures and protocols
  • recording
  • recording and documenting incidents
  • security and authority assignment
  • storage and dispatch modes
  • types of technology – electronic data exchange devices
  • key performance indicators (KPIs) as measures for monitoring or evaluating the efficiency or effectiveness of a system, which may be used to demonstrate accountability and to identify areas for improvements
  • organisational SMS requirements
  • documented KPIs developed by Master for: individuals
  • documented KPIs developed by Master for: individuals and crew
  • informal KPIs developed by Master for: individuals
  • informal KPIs developed by Master for: individuals and crew
  • appeals against formal decisions such as assessments
  • bullying
  • discrimination and harassment
  • disputes between individuals or parties
  • grievances
  • injury rehabilitation
  • perceived or actual issues relating to work: performance of self and others
  • perceived or actual issues relating to work: roles, job design and allocation of duties
  • prejudice or racial vilification
  • promotions
  • stress or personal problems
  • International Safety Management (ISM) Code
  • Maritime Labour Convention (MLC)
  • International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
  • crew supervisors
  • Masters of other vessels
  • senior crew members
  • senior management
  • union or employee representatives
  • WHS/OHS committee/s and other people with specialist responsibilities
  • current and projected human, physical and financial resources
  • goods and services to be purchased and ordered
  • stock requirements and requisitions
  • shipboard personnel management and training
  • WHS/OHS requirements and work practices

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing MARG008

What does an assessment tool for MARG008 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MARG008 needs to address all 113 unit components: 7 elements with 39 performance criteria, 19 performance evidence requirements, 55 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MARG008?

Auditori pulls the current release of MARG008 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MARG008 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MARG008 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MARG008, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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