ICTSAS439 — Analyse ICT system capacity and implement enhancements

1 Analyse existing system capacity

• 1.1Access required ICT system capacity testing hardware and software
• 1.2Review existing ICT system capacity configuration information
• 1.3Investigate ICT system workload and analyse effect on capacity according to organisational procedures
• 1.4Examine and analyse ICT system capacity issues fault logs according to organisational procedures
• 1.5Discuss and review ICT system capacity issues with users
• 1.6Examine service level agreement (SLA) to determine agreed-upon capacity standards and benchmarks
• 1.7Document information and ICT system capacity analysis according to organisational guidelines

2 Determine and develop future system capacity requirements

• 2.1Gather ICT system capacity requirements data
• 2.2Organise, analyse and evaluate ICT system capacity requirements data
• 2.3Develop ICT system forecast workload
• 2.4Compare and evaluate existing workload against forecast workload
• 2.5Estimate required resources and equipment for ICT system capacity requirements
• 2.6Undertake financial analysis for ICT system capacity requirements
• 2.7Organise and document ICT system capacity requirements according to organisational procedures
• 2.8Prepare ICT system capacity requirements report
• 2.9Present report to required personnel and seek feedback

3 Plan implementation of system capacity enhancements

• 3.1Confirm ICT system capacity requirements
• 3.2Prioritise and plan task implementation
• 3.3Confirm availability of requirements and access required ICT system enhancement hardware and software
• 3.4Document and submit implementation plan to required person and seek approval

4 Implement system capacity enhancements

• 4.1Install ICT system capacity enhancements according to installation procedures, organisational procedures and implementation plan
• 4.2Measure and assess increase in capacity and performance
• 4.3Assess whether capacity requirements have been met according to organisational procedures, SLA standards and benchmarks
• 4.4Update ICT system capacity documentation according to organisational procedures

5 Monitor ongoing capacity requirements

• 5.1Implement and maintain a performance database
• 5.2Monitor and assess impact of ICT system capacity enhancements
• 5.3Review benchmarks and performance with work team
• 5.4Implement capacity enhancements and updates of benchmarks as required

What does an assessment tool for ICTSAS439 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTSAS439 needs to address all 55 unit components: 5 elements with 28 performance criteria, 4 performance evidence requirements, 15 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTSAS439?

Auditori pulls the current release of ICTSAS439 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTSAS439 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTSAS439 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTSAS439, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.