ICTSAS308 — Run standard diagnostic tests

Generate a complete, audit-ready assessment tool for this unit in minutes: candidate assessment, assessor guide with model answers, and a coverage matrix mapped to every component below. Reviewed and approved by your qualified person, exported under your branding.

Generate ICTSAS308 free See a real sample

Every new account includes a free credit — no card, no subscription.

What an assessment for ICTSAS308 must cover

23 assessable components: 3 elements (10 performance criteria), 3 performance evidence and 5 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Identify common symptoms and preventative maintenance techniques for ICT software and hardware

1.1Plan troubleshooting processes for ICT software and hardware to guide the resolution of common ICT problems based on requirements for ICT testing and maintenance
1.2Determine and document common symptoms of ICT problems for ICT software and hardware to increase troubleshooting process efficiency and focus
1.3Identify and select testing and preventative maintenance techniques taking into consideration the common symptoms of ICT problems to complete planning troubleshooting processes

2 Operate system diagnostics

2.1Run the system diagnostic program according to specifications to identify required modifications in line with requirements for ICT testing and maintenance
2.2Modify the system configuration as indicated by the diagnostic program to address symptoms
2.3Carry out preventative maintenance techniques to address common symptoms of ICT problems

3 Monitor and remove system viruses

3.1Scan system to check and maintain virus protection
3.2Report identified viruses and proposed actions to superior to gain approval
3.3Implement approved actions to remove detected virus infections using software tools and procedures and by restoring backups
3.4Document virus symptoms and removal information to keep a record of actions for future application

Performance evidence

Identify and document six ICT problems and corresponding testing and preventative maintenance techniques to provide for troubleshooting process planning
Implement preventative maintenance techniques to address three common symptoms of problems associated with each of the following: desktop application, operating system, laptop, mobile device, printer
Identify and address three virus infections using a system diagnostic program

Knowledge evidence

Impact of organisational structure, diagnostic testing procedures and guidelines, and software specifications on conducting diagnostic testing
Hardware and software diagnostic tools, including products that manage: backup procedures, configuration procedures, hardware maintenance, security
Common symptoms of problems associated with: desktop applications, operating systems, laptops, mobile devices, printers
Preventative maintenance techniques relevant to maintaining hardware and software applications
Common diagnostic testing approaches

Foundation skills

Reading: Interprets textual information to identify issues and solutions to maintain the standards
Writing: Records key information to note output of investigations, and sequences writing to produce cohesive text for reference
Oral Communication: Presents factual information in a clear manner, using specific language
Interact with others: Selects and uses appropriate strategies to establish and maintain spoken communication in familiar and some unfamiliar contexts. Derives meaning from oral texts in familiar and some unfamiliar contexts
Get the work done: Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes. Makes routine decisions and implements standard procedures for routine tasks, using formal decision making processes for more complex and non-routine situations. Applies problem solving processes, breaking complex issues into manageable parts and identifying and evaluating options for action. Understands key principles and concepts that underpin the design, application and operation of digital systems and tools

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing ICTSAS308

What does an assessment tool for ICTSAS308 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTSAS308 needs to address all 23 unit components: 3 elements with 10 performance criteria, 3 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTSAS308?

Auditori pulls the current release of ICTSAS308 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTSAS308 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTSAS308 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTSAS308, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

Related units

Your ICTSAS308 assessment tool, in minutes.

First unit free. No card, no RTO registration, no subscription.

Generate ICTSAS308 free