HLTPHA020Apply knowledge of biological principles within the pharmacy environment

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What an assessment for HLTPHA020 must cover

45 assessable components: 3 elements (9 performance criteria), 8 performance evidence and 28 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Understand basic human biology.

  • 1.1Describe the basic functions of human biology, the functions of the musculoskeletal, cardiovascular, respiratory, nervous, endocrine and genito-urinary, and lymphatic systems, and the sensory organs function.
  • 1.2Identify how carbohydrates, lipids and proteins affect the human body.
  • 1.3Identify the function of enzymes and nucleic acids and how they affect the human body.
  • 1.4Identify the classification of micro-organisms and the basic difference between them.
  • 1.5Determine the biological functions and effect of water on the human body.

2 Provide biological information to patients.

  • 2.1Determine the scope of the job role with regard to the provision of information to patients by checking with an authorised person.
  • 2.2Service patients and provide them with biological feedback that is within the scope of job role and is relevant to their medical condition.

3 Conduct follow-up to determine patients’ understanding.

  • 3.1Discuss relevant biological points further with patients to ensure they fully understand the relevance to their medical situation.
  • 3.2Inform patients of relevant medical or pharmaceutical follow-up requirements.

Performance evidence

  • Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and
  • provide relevant biological information to patients on at least 4 occasions, including:
  • conveying relevant information about:
  • basic human biology
  • basic function of carbohydrates, lipids and proteins
  • functions of enzymes
  • functions of nucleic acids
  • the biological significance of water on the human body.

Knowledge evidence

  • Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
  • basic human biology, including:
  • human organs and systems:
  • the functions of the sensory organs
  • the functions of the musculoskeletal, cardiovascular, respiratory, nervous, endocrine and genito-urinary and lymphatic systems
  • functions of carbohydrates, lipids and proteins
  • functions of enzymes
  • functions of nucleic acids:
  • the biological significance of water on the human body
  • scope of role in terms of information provision to patients
  • effective patient communication principles and processes
  • National, State or Territory legal and ethical requirements including:
  • codes of conduct
  • duty of care and implications of negligence
  • privacy, confidentiality and disclosure
  • records management
  • rights and responsibilities of workers, employers and patients
  • specific legislation:
  • the practice of pharmacy
  • work role boundaries including responsibilities and limitations
  • work health and safety
  • key information in standard pharmaceutical references and their use by pharmacy assistants, including:
  • Australian Pharmaceutical Formulary Handbook (APF)
  • Monthly Index of Medical Specialities (MIMS) or AusDI Advanced
  • Micromedex
  • Australian Medicines Handbook (AMH)
  • legal responsibilities of providers of health care in relation to confidentiality, patient rights, duty of care and implications of negligence
  • limitations of own work role including identification and referring of issues outside scope of practice to an authorised person.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing HLTPHA020

What does an assessment tool for HLTPHA020 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTPHA020 needs to address all 45 unit components: 3 elements with 9 performance criteria, 8 performance evidence requirements, 28 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTPHA020?

Auditori pulls the current release of HLTPHA020 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTPHA020 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTPHA020 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTPHA020, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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