CPPREP5009 — Develop a marketing and service strategy in real estate
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What an assessment for CPPREP5009 must cover
17 assessable components: 3 elements (9 performance criteria), 1 performance evidence and 7 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Analyse information for marketing and service strategy.
- 1.1Collate and analyse sources of real estate marketing information.
- 1.2Determine marketing and service aims and objectives.
- 1.3Analyse characteristics of client base and target markets.
- 1.4Evaluate viability of marketing and service opportunities and contribution to achieving agency goals and objectives.
2 Create marketing and service strategy.
- 2.1Develop and select marketing and service methods and activities to ensure maximum impact.
- 2.2Obtain staff and resources for marketing and service strategy.
- 2.3Develop marketing and service strategy materials within budget and timeframes.
3 Report on marketing and service activities.
- 3.1Analyse marketing and service activity outcomes against strategy aims and objectives.
- 3.2Use review findings to adjust strategy and provide recommendations for future marketing and service initiatives.
Performance evidence
- To demonstrate competency in this unit, a person must develop, evaluate and report on a property marketing and service strategy for one target market. In doing this, the person must meet the performance criteria for this unit.
Knowledge evidence
- Commonwealth and state or territory legislation and local government regulations related to marketing and service strategies of real estate agencies
- ethical considerations in real estate agency marketing and service strategy planning
- sources of property marketing information
- processes for: determining and evaluating characteristics of client base and target markets using available data and recognised research techniques; analysing marketing and service opportunities; determining and analysing marketing and service requirements; developing marketing and service objectives and approaches; gathering and analysing feedback on marketing and service strategy outcomes
- aspects of market competitors relating to marketing and service strategies of real estate agencies
- market conditions and forces relating to marketing and service strategies of real estate agencies
- marketing and service principles and practices relating to marketing and service strategies of real estate agencies.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing CPPREP5009
What does an assessment tool for CPPREP5009 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPREP5009 needs to address all 17 unit components: 3 elements with 9 performance criteria, 1 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CPPREP5009?
Auditori pulls the current release of CPPREP5009 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPREP5009 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CPPREP5009 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPREP5009, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- CPPREP3001 — Comply with ethical practice in real estate
- CPPREP3002 — Communicate effectively to support customer service in real estate
- CPPREP3003 — Access and process property information in real estate
- CPPREP3101 — Assist in listing and marketing properties for lease
- CPPREP3102 — Assist in listing and marketing properties for sale
- CPPREP3103 — Assist with the sale of properties
- CPPREP3104 — Assist with maintaining and protecting condition of managed properties
- CPPREP3105 — Assist with property inspection
- CPPREP4001 — Prepare for professional practice in real estate
- CPPREP4002 — Access and interpret ethical practice in real estate
- CPPREP4003 — Access and interpret legislation in real estate
- CPPREP4004 — Establish marketing and communication profiles in real estate
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