CPPREP4123 — Manage tenancy

1 Implement routine property inspections.

• 1.1Document agreed process for property inspection and for tenant notification.
• 1.2Arrange and conduct property inspection.
• 1.3Prepare routine property inspection report.
• 1.4Document and respond to issues or discrepancies identified through property inspection.
• 1.5Communicate with tenant and landlord about property condition and document communication.

2 Manage request for repairs and maintenance.

• 2.1Analyse request for repairs or maintenance to determine priority and consult with landlord for instructions.
• 2.2Document request for repair or maintenance and action taken.
• 2.3Select and engage appropriate tradesperson to quote and undertake repairs or maintenance.
• 2.4Confirm repair or maintenance has been completed to specification and quote.
• 2.5Communicate with tenant and landlord about repair and maintenance activities and document outcomes.

3 Manage additional tenant requests.

• 3.1Analyse request from tenant against tenancy terms and conditions.
• 3.2Communicate tenant request to landlord and document landlord’s instructions.
• 3.3Advise tenant of outcome and document communication.
• 3.4Monitor action, in response to tenant request, to completion and complete documentation.

4 Manage tenant compliance with tenancy agreement.

• 4.1Identify and manage rental arrears.
• 4.2Document and respond to identified breaches of tenancy agreement.
• 4.3Negotiate to resolve breach of tenancy agreement with landlord and tenant.
• 4.4Initiate appropriate actions when resolution of breach cannot be reached.
• 4.5Document communication undertaken with tenant and landlord regarding compliance.

5 Plan for tenancy agreement renewal.

• 5.1Advise landlord of advantages and disadvantages of rent increase and/or tenancy renewal.
• 5.2Identify expiry date of tenancy agreement and determine schedule for tenancy renewals.
• 5.3Document communication and negotiations with tenant and landlord regarding renewal of tenancy agreement.
• 5.4Conduct and document rent review and apply procedures to amend rent according to legislative requirements.

6 Manage property condition.

• 6.1Prepare cyclic maintenance schedule for the property.
• 6.2Recommend and report on improvements to property to maximise rental return.
• 6.3Prepare a plan to action landlord instructions including time line and budget.
• 6.4Document communication with tenant and landlord regarding maintenance activities.
• 6.5Monitor and document agreed maintenance activities.

What does an assessment tool for CPPREP4123 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPREP4123 needs to address all 65 unit components: 6 elements with 28 performance criteria, 3 performance evidence requirements, 33 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CPPREP4123?

Auditori pulls the current release of CPPREP4123 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPREP4123 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CPPREP4123 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPREP4123, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.