AVIF0021 — Manage human factors in remote pilot aircraft systems operations

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What an assessment for AVIF0021 must cover

69 assessable components: 3 elements (25 performance criteria), 28 performance evidence and 16 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Manage human performance

1.1Individual performance when conducting remote system operations is monitored against operational requirements
1.2Degradation of physiological condition is recognised and appropriate strategies implemented to ensure safe outcome
1.3Signs of stress are identified and managed to maintain a safe operating environment
1.4Limitations to personal performance are communicated to others where necessary to maintain a safe operating environment
1.5Signs of personal fatigue are identified and managed to maintain a safe operating environment

2 Communicate effectively

2.1Effective listening skills are applied
2.2Questions are used to gain additional information and to clarify understanding of remote pilot aircraft system mission
2.3Information received is clarified, as required, interpreted and accurately communicated or reported with due observation of the operational environment
2.4Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
2.5Appropriate protocols and procedures are followed when using communications systems during routine and contingency remote system operations
2.6Effective communication is maintained with stakeholders

3 Recognise and respond to actual and potential threats and errors

3.1Potential environmental or operational threats and errors that are likely to affect the safety of RPAS flight are recognised
3.2Hazards are identified, risks are assessed and hazard management is implemented
3.3Actual environmental or operational threats that affect the safety of RPAS flight are recognised
3.4Competing operational priorities and task demands that may represent a threat to the safety of RPAS flight are identified
3.5Threat countermeasures are identified and implemented
3.6RPAS flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome
3.7Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated
3.8Checklists and standard operating procedures are implemented to prevent RPAS handling, procedural or communication errors
3.9Committed errors are identified and responded to before aircraft enters an undesired state
3.10RPAS are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes
3.11RPAS operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes
3.12Own performance is self-monitored to recognise potential or actual error occurrence
3.13Countermeasure implementation is undertaken to prevent or correct errors before RPAS enters an undesired state
3.14Countermeasure implementation is undertaken to prevent or correct errors after RPAS enters an undesired state

Performance evidence

adapting to differences in equipment and operating environment in accordance with standard operating procedures
applying effective listening techniques when managing human factors in remote pilot aircraft systems (RPAS) operations
applying effective questioning techniques to obtain information and clarify information while communicating with others
applying precautions and required action to minimise, control or eliminate identified hazards
applying relevant air safety practices and regulations
communicating effectively with others
identifying symptoms of deterioration in own physiological condition that might endanger the safety of RPAS operations and taking appropriate corrective action
identifying symptoms of deterioration in own psychological condition that might endanger safety of RPAS operations and taking appropriate corrective action
identifying and rectifying undesired RPAS states: - incorrect RPAS configuration associated with a reduced margin of safety - inappropriate RPAS flight mode awareness and selection - misapplication of flight controls - pilot induced aircraft position - pilot induced speed deviation
implementing contingency plans
interpreting and following operational instructions and prioritising work
maintaining compliance with relevant regulatory requirements including avoiding alcohol and drugs before and when conducting RPAS operations
managing and controlling stress before and when conducting RPAS operations
managing aspects of lifestyle that may impact on personal performance
managing and monitoring own physical performance
managing and monitoring own psychological performance
modifying activities depending on workplace contingencies, situations and environments
monitoring and anticipating operational problems and hazards and taking appropriate action
monitoring work activities in terms of planned schedule
operating electronic communications equipment to required protocol
reading, interpreting and following relevant instructions, regulations, procedures, information and signs
recognising and responding to actual and potential RPAS threats and errors
recognising signs of fatigue and applying appropriate fatigue management techniques
reporting or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures
responding appropriately to cultural differences in the workplace
setting priorities and managing workload to ensure safe task completion in available time
working collaboratively with others
working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

aeronautical decision-making processes relevant to RPAS operations
aspects of lifestyle that may adversely influence personal physiological condition
aspects of lifestyle that may adversely influence personal psychological condition
crew coordination: - basic principles of crew coordination - verbal and non-verbal communication factors - barriers to communication - listening skills - assertion skills - factors affecting decision- making processes
communication: - attitude - personality - judgement - leadership style - leadership qualities - poor crew coordination factors
effective communication techniques
effects of stress on personal performance and ways of managing and controlling stressors that may impact on RPAS operations: - concepts of fatigue - environmental stress symptoms, causes and effects - ergonomics of control systems and instruments - principles of stress management - short- and long-term stressor effects on performance - stress and arousal interaction
error management, including error types, causes and consequences
human factors that may influence personal performance during RPAS operations
human performance and its limitations, including the senses, memory and situational awareness
in a Defence context, relevant Defence Orders and Instructions
relevant work health and safety (WHS) procedures and regulations
relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders: - human factors limitations - physical examination requirements - medical clearances
requirements for reporting and documenting safety incidents and safety critical errors that may have occurred during an RPAS mission
RPAS flight instruments visual scanning techniques
undesired RPAS states: - incorrect RPAS configuration associated with a reduced margin of safety - inappropriate RPAS flight mode awareness and selection - misapplication of flight controls - RPAS pilot induced aircraft position - RPAS pilot induced speed deviation

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing AVIF0021

What does an assessment tool for AVIF0021 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AVIF0021 needs to address all 69 unit components: 3 elements with 25 performance criteria, 28 performance evidence requirements, 16 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AVIF0021?

Auditori pulls the current release of AVIF0021 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AVIF0021 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AVIF0021 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AVIF0021, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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