AURAMA102 — Communicate business information in an automotive workplace

1 Communicate information verbally

• 1.1Determine purpose of verbal communication and choose communication style to suit audience requirements and purpose
• 1.2Deliver information verbally using clear, succinct and unambiguous language and required industry terminology
• 1.3Question listeners to verify that information provided has been received and understood as required
• 1.4Provide clarification, rephrasing or additional explanations as required
• 1.5Listen to verbal information received from others carefully, and clarify and confirm with the speaker as required

2 Communicate information in writing

• 2.1Determine purpose or objectives of written communication and choose communication style to suit audience and purpose
• 2.2Draft written text using required vocabulary, grammatical structures and conventions
• 2.3Structure text logically, format and present following workplace procedures
• 2.4Check text to confirm that key messages are clear, succinct and unambiguous and meet intended purpose
• 2.5Read written information received from others carefully and clarify information as required

3 Communicate in meeting

• 3.1Identify purpose of meeting and clarify as required
• 3.2Attend meeting and make positive contribution to outcomes according to workplace meeting procedures and own level of responsibility
• 3.3Carry out own responsibilities relating to meeting outcomes according to workplace meeting procedures

4 Present information to others

• 4.1Identify and clarify purpose for presenting information to others and features of the target audience
• 4.2Plan information to be presented and organise logically
• 4.3Identify and select resources needed to present information
• 4.4Check resources prior to presenting information to ensure that they are functioning properly
• 4.5Conduct presentation as planned and provide required responses to audience questions and feedback
• 4.6Review audience feedback on presentation to improve future practice

5 Discuss and resolve a workplace issue

• 5.1Analyse key factors and issues relating to a workplace issue
• 5.2Plan key discussion points and suitable approach to discussion
• 5.3Conduct discussion according to planned approach with solutions or outcomes acceptable to both parties negotiated and agreed
• 5.4Carry out required follow-up action according to workplace procedures and further discussions with other parties conducted as required
• 5.5Document solutions or outcomes according to workplace procedures

What does an assessment tool for AURAMA102 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURAMA102 needs to address all 41 unit components: 5 elements with 24 performance criteria, 5 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AURAMA102?

Auditori pulls the current release of AURAMA102 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURAMA102 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AURAMA102 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURAMA102, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.