AURAMA001 — Work effectively with others in an automotive workplace

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What an assessment for AURAMA001 must cover

30 assessable components: 3 elements (14 performance criteria), 4 performance evidence and 8 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Determine own and others’ roles and job requirements

1.1Own and others’ workplace responsibilities and duties are identified
1.2Clarification is sought from colleagues and supervisor where uncertainty or overlap of job roles occurs
1.3Communication with colleagues and others is performed in a courteous manner, using language appropriate to the audience, and according to workplace procedures
1.4Differences in personal values and beliefs of colleagues are accepted and professional behaviour maintained in all activities
1.5Safe and appropriate workplace attire is identified, used and maintained

2 Work in shared tasks

2.1Own and others’ roles in shared tasks are determined and clarified
2.2Participation in task planning is carried out as required, work-related information is shared, and constructive contributions are made
2.3Work tasks are carried out according to personal roles and responsibilities and workplace requirements
2.4Support is provided to colleagues to ensure tasks and goals are met, as required
2.5Constructive feedback on performance provided by colleagues is requested, acknowledged, and acted on
2.6Suggestions for improvements to processes are made and discussed with colleagues

3 Deal effectively with issues, problems and conflict in work groups

3.1Personal issues that impact on own work and relationships with colleagues are discussed with supervisor, as required
3.2Workplace issues with colleagues are identified, discussed and a resolution found according to workplace procedures
3.3Difficult to resolve issues, problems and conflict are escalated to appropriate person according to workplace procedures

Performance evidence

participating in one shared work task involving two colleagues
providing support on a work task to a colleague
responding to feedback provided by a group member
facilitating the resolution of a work issue or problem

Knowledge evidence

common types of automotive workplace job roles and accountabilities, including: trainee assistant, technician, diagnostic technician, workshop supervisor, accounts person, sales person, business owner, customer
key features of workplace policies and procedures, including: codes of conduct, including those for workplace: discrimination, violence, bullying and harassment; disciplinary policies; leave policies
basic communication techniques and styles for different audiences, including appropriate language, tone and emphasis
fundamentals of working effectively with others, including: active listening, establishing common goals, assigning roles, creating objectives and timelines, resolving conflicts quickly and fairly
methods for obtaining and giving feedback, including: formal and informal performance appraisal methods, verbal and non-verbal communication techniques
techniques for supporting work group members
basic ethical principles of respect for persons, including: understanding and respecting cultural differences, identifying common ground, basic conflict-resolution strategies
workplace procedures and requirements relating to personal presentation, attire and grooming

Foundation skills

Learning skills: identify own skills and knowledge to perform the job and identify gaps.
Reading skills: access workplace procedures and identify and interpret sections relating to workplace diversity, equal opportunity, discrimination and conflict resolution access and interpret work task instructions and work schedule requirements.
Oral communication skills: clarify and confirm information and instructions using active listening and questioning techniques speak clearly and directly to present problems or issues to appropriate person.
Planning and organising skills: plan own work requirements and prioritise actions to achieve required outcomes and ensure tasks are completed within workplace timeframes.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing AURAMA001

What does an assessment tool for AURAMA001 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURAMA001 needs to address all 30 unit components: 3 elements with 14 performance criteria, 4 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AURAMA001?

Auditori pulls the current release of AURAMA001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURAMA001 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AURAMA001 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURAMA001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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