TLIA0023 — Receive goods

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What an assessment for TLIA0023 must cover

37 assessable components: 3 elements (13 performance criteria), 11 performance evidence and 13 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Identify workplace procedures and documentation requirements for receiving goods

1.1Workplace procedures for receiving goods are identified
1.2Purpose of documents associated with receiving goods is interpreted
1.3Workplace documentation requirements for receiving goods, including dangerous goods, are identified
1.4Hazards are identified, risks are assessed and control measures implemented in accordance with workplace procedures

2 Check and inspect goods on arrival and complete workplace documentation

2.1Procedures for checking goods against orders or manifests are identified and followed
2.2Discrepancies and damaged goods are reported to relevant personnel
2.3Non-conforming goods are appropriately documented and despatched or stored in accordance with workplace procedures

3 Unload, unpack and store stock

3.1Appropriate manual handling techniques and equipment are identified and used
3.2Safe work procedures and relevant personal protective equipment (PPE) are used when unloading, unpacking and storing stock
3.3Appropriate storage locations and requirements for products with specific attributes are identified
3.4Goods are unloaded and unpacked in accordance with workplace procedures
3.5Assistance is sought from relevant personnel to maintain safe and effective work
3.6Directions are followed to store stock in appropriate areas

Performance evidence

applying precautions and required action to minimise, control or eliminate hazards that may exist when receiving goods
communicating and working effectively with others when receiving goods
completing and interpreting documentation related to receiving goods
identifying documentation requirements for receiving goods, including dangerous goods, and reporting damage
identifying hazards, assessing risks and implementing control measures
interpreting and following instructions, procedures, information, labels and signs relevant to receiving goods
operating and adapting to differences in equipment and hand tools in accordance with standard operating procedures
reporting and/or rectifying identified problems promptly in accordance with regulatory requirements and workplace procedures
selecting and using relevant load handling equipment when receiving goods
selecting and using required personal protective equipment (PPE) conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards
working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

attributes of goods with specific storage needs
communication techniques
documentation requirements for receiving goods
focus of operation of work systems, equipment, management and site operating systems for receiving goods
hand tools and equipment selection requirements
housekeeping standards and procedures
potential problems and possible solutions relating to receiving goods
relevant legislation, regulations, codes of practice and industry guidelines for receiving goods
relevant WHS/OHS and environmental protection procedures and guidelines
site layout and obstacles
size, shape and special requirements of goods and loads
specifications and standards for checking and inspecting received goods
workplace procedures and policies for receiving goods

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing TLIA0023

What does an assessment tool for TLIA0023 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIA0023 needs to address all 37 unit components: 3 elements with 13 performance criteria, 11 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIA0023?

Auditori pulls the current release of TLIA0023 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIA0023 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIA0023 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIA0023, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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