SITHFAB039 — Manage the sale or service of wine

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What an assessment for SITHFAB039 must cover

38 assessable components: 3 elements (15 performance criteria), 5 performance evidence and 11 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Research and select wines to meet business objectives.

1.1Develop or identify business objectives for the sale or service of wine.
1.2Conduct relevant research on wine products, trends and market characteristics.
1.3Maximise business opportunities by developing wine-related products and services, including wine lists, that support business objectives and profitability requirements.
1.4Identify and develop appropriate opportunities to promote wine.

2 Develop and monitor wine management systems.

2.1Research, select and purchase appropriate equipment to support wine service and storage in consultation with managers.
2.2Organise wine storage and cellaring systems that ensure wine quality and business efficiency.
2.3Establish and monitor systems that ensure effective communication between colleagues on wine-related issues.
2.4Monitor quality of wine products and services and provide proactive support and assistance to colleagues.
2.5Resolve wine-related issues and challenges and use experience to inform future planning and activities.
2.6Proactively identify opportunities for improvement in wine management systems and make recommendations to managers.

3 Develop and extend wine skills and knowledge for self and others.

3.1Proactively evaluate own skills and knowledge to identify gaps and opportunities for further skills development.
3.2Access opportunities to extend wine skills and knowledge.
3.3Provide timely and accurate advice to other staff and colleagues on wine and wine-related matters.
3.4Organise or provide suitable training to staff on wine and wine service.
3.6Maximise business and professional development opportunities through liaison with other members of the wine community and wine suppliers.

Performance evidence

research and select appropriate wine-related products and services to meet at least two different business objectives as listed in the knowledge evidence
undertake the following activities relating to wine-related products and services on at least one occasion, according to organisational procedures: wine list development, development and monitoring of storage and cellaring systems, promotional activities
advise on appropriate wine-related products and services for each of the following at least once: special occasion products, catalogues, function packages, promotional activities, selecting specific vintages for cellaring purposes, wine lists, wine tastings
develop at least two different wine-related products or services in response to identified new business opportunities that: support business objectives, reflect profitability requirements
maintain and continuously extend personal knowledge of the above wine-related products and services on at least one occasion to enhance workplace activities

Knowledge evidence

Australian and international trends in wine: styles, production methods, wine and food matching, market preferences, consumption patterns, pricing
factors that influence the performance of Australian wines in the international wine market
business objectives in managing wine sales and service: changes in product offerings, entrance into new markets, expansion of wine sales, image in the marketplace, profitability, special promotions, strategic alliances with suppliers and customers
key areas of research when considering developing opportunities for the promotion of wine: competitor activity, consumption patterns, current trends in wine sales and service technologies, customer preferences, emerging trends, new wines, product pricing
wine list design: factors that affect wine lists in different industry contexts, balance considerations for styles, regions and pricing
wine cellaring and storage requirements for various types of wines, and equipment and stock control systems
promotional opportunities for wine in the relevant industry context: developing promotional material, implementing staff incentive schemes, organising and conducting wine tastings, presentations and stands at wine events, selecting and organising specials
professional development opportunities for wine specialists in Australia
key requirements of the relevant state or territory Liquor Act for the service of alcohol and the role of management and staff in ensuring patron care
requirements of the Australia New Zealand Food Standards Code
requirements of bilateral trade agreement between Australia and the European Economic Area relevant to the sale and service of wine

Foundation skills

Reading skills: interpret detailed product information, promotional material and reviews about wines.
Writing skills: write comprehensive yet easily understood procedures for the sale and service of wine.
Oral communication skills: listen and respond to workplace information and suggestions from peers.
Numeracy skills: interpret financial impact of goods and services tax (GST) and the wine equalisation tax (WET); calculate costs of wine and profit margins; order wine stocks.
Learning skills: research a wide range of potentially complex topics, and interpret, adapt and apply information from multiple sources to own practice.
Problem-solving skills: develop business-wide responses to operational and management challenges.
Initiative and enterprise skills: identify opportunities for improving wine management systems.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SITHFAB039

What does an assessment tool for SITHFAB039 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITHFAB039 needs to address all 38 unit components: 3 elements with 15 performance criteria, 5 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SITHFAB039?

Auditori pulls the current release of SITHFAB039 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITHFAB039 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SITHFAB039 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITHFAB039, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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