SIRWSLS001 — Process product and service data

1 Follow data processing procedures.

• 1.1Source and report product and service data using features of business technology and systems.
• 1.2Store, retrieve and relay data according to business technology and information management systems.
• 1.3Process product and service data according to organisational policies and procedures for confidentiality, security and systems access.

2 Monitor customer sales.

• 2.1Monitor product mix for each customer and identify potential add-on sales.
• 2.2Access and interpret customer sales figures and identify success of current sales and supply targets.
• 2.3Obtain and enter information affecting future forecasts into database in an accurate and timely manner.
• 2.4Use organisational technologies to gather data from the field to expedite sales and provide real time feedback to customers.

3 Maintain product database.

• 3.1Maintain accurate and current details of products and services in product database.
• 3.2Collect and correctly process latest data.
• 3.3Follow security procedures for access to database.
• 3.4Build and maintain data records.
• 3.5Identify and resolve data discrepancies and refer complex issues to relevant personnel.
• 3.6Collect product or service information for reporting purposes, using appropriate technology.
• 3.7Generate accurate and complete reports in line with business requirements.

4 Determine customer needs from data.

• 4.1Establish volume of products purchased by individual customers and use data to anticipate future requirements and preferences.
• 4.2Provide timely and accurate reports to customers that can enhance decision- making on provision of products and services.

What does an assessment tool for SIRWSLS001 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRWSLS001 needs to address all 33 unit components: 4 elements with 16 performance criteria, 3 performance evidence requirements, 14 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRWSLS001?

Auditori pulls the current release of SIRWSLS001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRWSLS001 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRWSLS001 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRWSLS001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.