SHBHREF005 — Rinse and neutralise chemically restructured hair
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What an assessment for SHBHREF005 must cover
27 assessable components: 3 elements (15 performance criteria), 1 performance evidence and 7 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for client service.
- 1.1Discuss rinsing, neutralising and conditioning requirements and confirm supervising hairdresser or barber instructions.
- 1.2Apply wraps and towels to ensure client protection and safety.
- 1.3Position client’s neck and head to ensure access to hair, scalp, forehead and nape and maintain client comfort and safety.
2 Rinse reformation product from hair.
- 2.1Take personal precautions to prevent operator skin reactions to chemicals, according to organisational procedures.
- 2.2Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.
- 2.3Control water temperature, flow and direction.
- 2.4Blot excess water from hair gently and evenly without disturbing hair on rods.
3 Neutralise, rinse and condition hair.
- 3.1Select neutralising products to match reformation products and according to supervisor instructions.
- 3.2Measure, apply and process neutralising products, according to product and supervisor instructions, without disturbing hair on rods.
- 3.3Remove rods gently without undue stretch to newly reformed hair.
- 3.4Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.
- 3.5Apply and remove conditioning products according to product and supervisor instructions.
- 3.6Absorb excess water with towels and use a large wide-tooth comb to gently untangle hair from underneath and from ends to roots.
- 3.7Throughout service, use products to minimise waste and water resources efficiently.
- 3.8Dispose of hazardous and other waste safely according to organisational procedures.
Performance evidence
- Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: for at least four clients, correctly comprehend, confirm and follow instructions from a supervising hairdresser or barber to: rinse chemical reformation products from hair; apply and rinse neutralising products; and condition hair with post treatment products.
Knowledge evidence
- organisation’s neutralising and conditioning products: product purpose, action on the hair; how neutralising products set the reformed shape of the hair, application instructions, processing times
- role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
- industry practices and organisational procedures for: client comfort and safety with particular emphasis on: using gown and towels to protect client clothes, avoiding product contact with eyes, monitoring client head, neck and scalp comfort
- work health and safety for providing chemical hair reformation treatments, with particular emphasis on: avoiding product contact with operator eyes and skin, avoiding inhalation of fumes during application, using correct posture to avoid fatigue and injury
- minimising wastage of neutralising and conditioning products
- water efficiency
- waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste
Foundation skills
- Reading skills: interpret sometimes unfamiliar and detailed documents including organisational procedures, product instructions and safety data sheets.
- Oral communication skills: ask open and closed probe questions and actively listen to clarify and confirm service instructions.
- Numeracy skills: measure and apply products in proportions that minimise waste; calculate and follow processing times and time allowed to complete client service.
- Planning and organising skills: logically sequence stages of preparation and service using supervisor’s instructions to guide activities.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SHBHREF005
What does an assessment tool for SHBHREF005 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHREF005 needs to address all 27 unit components: 3 elements with 15 performance criteria, 1 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SHBHREF005?
Auditori pulls the current release of SHBHREF005 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHREF005 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SHBHREF005 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHREF005, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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