SHBHREF004 — Enhance hair designs using chemical reformation techniques

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What an assessment for SHBHREF004 must cover

55 assessable components: 6 elements (32 performance criteria), 6 performance evidence and 12 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Develop advanced product knowledge, designs and techniques.

1.1Develop and maintain chemical hair reformation product knowledge.
1.2Research hair designs which incorporate chemical reformation and develop own designs and techniques.
1.3Share new knowledge and techniques with other staff members.

2 Consult with client and assess hair.

2.1Access and review any existing client hair reformation history or create for new clients.
2.2Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl, wave or body.
2.3Discuss client preferences, and expectations of desired finished result using visual aids to assist.
2.4Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.
2.5Visually and physically examine and analyse client hair characteristics and condition.
2.6Evaluate planned or existing haircut structure for suitability of curling, volumising, straightening or relaxing effects.
2.7Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client.
2.8Determine the best design and obtain client agreement to proceed with recommended reformation services.

3 Select products and prepare for service.

3.1Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of chemicals.
3.2Select chemical reformation and matching neutralising products to match hair analysis and planned design.
3.3Select and prepare equipment according to product instructions and application methods to be used.
3.4Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.
3.5Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.
3.6Apply wraps, towels and skin barrier cream to ensure client protection and safety.

4 Apply products using creative techniques.

4.1Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.
4.2Select and use creative curling, volumising, straightening or relaxing techniques according to planned design.
4.3Apply products evenly at each stage in the process, according to product instructions.
4.4Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired finished result is achieved.

5 Rinse, neutralise and condition hair.

5.1Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.
5.2Measure, apply and process neutralising products, according to product instructions.
5.3Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.
5.4Apply conditioning products, according to product instructions.
5.5Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

6 Finish designs and service.

6.1Select finishing tools and techniques and use to achieve planned designs to client satisfaction.
6.2Review service outcomes against client design expectations and confirm client satisfaction with result.
6.3Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.
6.4Reach agreement with client on proposed solutions through positive and open communication.
6.5Advise on after service maintenance and recommend home care products.
6.6Update client history to include full details of reformation service.

Performance evidence

complete a research project, using information from at least three different sources, to identify, explore and complete a written report on: • current chemical hair curling, volumising and straightening products and techniques and use in enhancing classic and creative hair designs • new and emerging products, techniques and creative hair designs which incorporate chemical reformation
develop a creative hair design, which incorporates chemical reformation, for each of these haircut structures: • short • medium • long • solid form • layered • graduated
incorporate these hair reformation enhancements cumulatively within the above suite of designs: • full head • partial head • changes in texture • adding curl root to point (spiral) • adding curl or volume point to root • adding waves • relaxing natural curl • increasing body • increasing volume
consult with at least four clients, each with different haircut structures and hair reformation preferences, and complete reformation services using creative techniques to enhance their hair designs
for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate reformation treatments: • hair and scalp condition • hair texture • hair density • hair porosity • degree of curl or wave • length of hair • effects on hair of previous chemical services
record the following details of the chemical reformation service in the history for each client serviced: • pre-service hair analysis • contraindications • desired degree of curl, wave or relaxation • products, strengths and processing times used • tools and techniques used • degree of curl, wave or relaxation achieved • recommended home care products.

Knowledge evidence

key characteristics and interrelationships of the elements and principles of hair design and use in achieving creative hair designs which incorporate chemical reformation; • elements of hair design: • line • shape • direction • size • texture • colour • principles of hair design: • balance • gradation • repetition • contrast • harmony • dominance • unity
a wide range of chemical texturising and straightening techniques and effects on different haircut structures
a range of different winding techniques and how these are used to achieve different effects when curling or volumising hair: • fan wind • classic wind • directional wind • spiral wind
hair biology, at an elementary level of understanding: • main functions and role of hair • main factors contributing to degree of curl or wave in hair • structure and cellular features of hair and hair follicles • process of hair growth and the hair growth cycle • characteristics of normal and damaged hair
basic concepts of cosmetic chemistry, as they apply to effective and safe use of chemical reformation products: • bonds • molecules • chemical compounds • chemical change • neutralisation • acids and bases • pH
at an elementary level of understanding, the chemical and physical effects on hair structure and bonds, texture and curl or wave of: • protein fillers • perm solutions • chemical straightening and relaxing products • post-process conditioners • neutralisers • anti-frizz products • styling gels • application of heat
key factors that influence degree of curl, body and relaxation achieved: • hair porosity • hair condition • product type and strength • processing time • environmental humidity • tools and techniques used
contraindications to using chemical hair reformation products: • abnormal scalp conditions, including broken or weeping areas of skin • hair or scalp damage from previous chemical hair treatments • highly porous hair • resistant hair
organisation’s chemical hair curling, volumising and straightening products range: • strengths and formulation • product purpose • action on the hair • limitations to achieving desired result • application instructions • processing times
role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
basic aspects of local government, state or territory health regulations applicable to providing chemical hair reformation services
industry practices and organisational procedures for: • client comfort and safety with particular emphasis on: • using gown and towels to protect client clothes • application of barrier creams to face and neckline • avoiding product contact with eyes • avoiding hair breakage by application 1cm from hair root • monitoring client scalp comfort and condition • work health and safety for providing chemical reformation treatments, with particular emphasis on: • avoiding product contact with operator eyes and skin • avoiding inhalation of fumes during product preparation and application • using correct posture and adjusting height of client chair to avoid fatigue and injury • using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury • minimising wastage of chemical reformation products • water efficiency • waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.

Foundation skills

Reading: interpret and analyse complex documents about creative hair design trends, chemical reformation techniques and products • interpret sometimes unfamiliar and detailed documents including organisational procedures, product instructions and safety data sheets.
Oral communication: ask open and closed probe questions and actively listen to effectively interact with client and meet their needs • clearly represent complex and creative design concepts to clients and other hairdressers.
Numeracy: calculate and record strengths, measure and apply correct amounts of reformation chemicals and neutralisers • manage application and processing times effectively.
Initiative and enterprise: proactively use opportunities to update knowledge of a creative approach to hair reformation services.
Planning and organising: collect and evaluate research information to inform own creative hair designs which incorporate chemical reformation • manage own timing and productivity to complete creative reformation services within organisational service times.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SHBHREF004

What does an assessment tool for SHBHREF004 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHREF004 needs to address all 55 unit components: 6 elements with 32 performance criteria, 6 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHREF004?

Auditori pulls the current release of SHBHREF004 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHREF004 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHREF004 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHREF004, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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