SHBHCLS003Provide full and partial head highlighting treatments

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What an assessment for SHBHCLS003 must cover

51 assessable components: 6 elements (30 performance criteria), 6 performance evidence and 11 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Consult with client and assess hair.

  • 1.1Access and review any existing client hair colour history or create for new clients.
  • 1.2Determine, through discussion and questioning, client satisfaction or dissatisfaction with current hair colour.
  • 1.3Discuss client colour preferences, and expectations of desired lift, colour and tone using colour charts to assist.
  • 1.4Engage client in discussion about lifestyle and self-care factors that may impact on success of colour treatment.
  • 1.5Visually examine and analyse client skin and hair characteristics, existing hair colour and condition.
  • 1.6Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend colour treatments appropriate for the client.
  • 1.7Obtain client agreement to proceed with recommended colouring services.

2 Determine contraindications to colour treatment.

  • 2.1Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.
  • 2.2Complete a strand test where hair analysis indicates risk to hair structure and condition.
  • 2.3Identify contraindications to proceeding with colour treatment and explain any present to client.

3 Select products and prepare for service.

  • 3.1Use knowledge of hair biology and cosmetic chemistry, as it applies to colour, high lift and bleach products, to ensure effective and safe use of chemicals.
  • 3.2Select colour, high lift and bleach products to achieve desired colour outcome.
  • 3.3Select and prepare highlighting and foiling equipment according to product instructions and application methods to be used.
  • 3.4Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.
  • 3.5Measure and prepare products, according to product instructions and ensure minimal wastage.
  • 3.6Apply wraps, towels and skin barrier cream to ensure client protection and safety.

4 Apply colour treatment products.

  • 4.1Maintain client and operator comfort and safety throughout colour service according to organisational procedures.
  • 4.2Apply foiling and colour and lightening products to a predetermined pattern using head on scalp methods and following stages shown in product instructions.
  • 4.3Ensure even coverage without re-growth overlap, cross check and seal to achieve colour effects with no colour bleed.

5 Process and remove product.

  • 5.1Time processing of products, according to product instructions, monitor through observation and judge when desired lift or colour is achieved.
  • 5.2Apply heat acceleration, according to product instructions, to assist processing.
  • 5.3Loosen foils or plastic caps and gently remove when processed.
  • 5.4Remove residual product using tepid running water to avoid stretch or damage to hair.
  • 5.5Apply and remove after-treatment colour conditioners, according to product instructions.
  • 5.6Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

6 Review service and provide home care advice.

  • 6.1Review colour service outcomes against client expectations and confirm client satisfaction with lift, colour and tone result.
  • 6.2Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.
  • 6.3Reach agreement with client on proposed solutions through positive and open communication.
  • 6.4Advise on and recommend home colour care products and sun protection strategies.
  • 6.5Update client history to include full details of colour service.

Performance evidence

  • consult with at least eight clients, each with different hair highlighting treatment needs, and complete the treatments detailed below which consistently achieve desired outcome to client satisfaction
  • for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate colouring treatments: • natural hair type, texture, porosity, density and elasticity • natural base colour • artificial base colour • hair colour tone • percentage of white hair • presence of lightening agents or artificial hair colour treatments on hair • existing chemical services • skin tone • length of hair • scalp condition
  • use at least four of the these types foiling techniques cumulatively across the suite of treatments: • coarse, medium or fine woven meshes • spliced meshes • alternated coloured and lightened woven meshes and unwoven natural hair meshes • single or multiple colours and tones • bleached meshes • whole or partial head effects
  • use these types of highlighting techniques cumulatively across the suite of treatments: • combing and brushing colour or bleach products onto predetermined areas of the hair • colouring and bleaching single strands or meshes
  • use these colour treatment products cumulatively across the suite of treatments: • bleach products • permanent colour • high lift tints
  • record the following details of the colour service in the history for each client serviced: • pre-service hair analysis • contraindications • reaction to skin tests or products • colour, high lift and bleach products selected • brand and colour selection, where applicable • application techniques, processing methods and times • lift, colour, tone and hair condition outcome • recommended home care products

Knowledge evidence

  • colour wheel and its use in colour selection to achieve warm and cool tones
  • key characteristics and interrelationships of the elements and principles of hair design and their use in achieving hair colouring and lightening effects; • elements of hair design: • line • shape • direction • size • texture • colour • principles of hair design: • balance • gradation • repetition • contrast • harmony • dominance • unity
  • hair biology, at an elementary level of understanding: • main functions and role of hair • main factors contributing to hair colour • structure and cellular features of hair and hair follicles • process of hair growth and the hair growth cycle • characteristics of normal and damaged hair • relationship between hair porosity, texture, condition and the success of hair highlighting treatments
  • basic concepts of cosmetic chemistry, as they apply to effective and safe use of permanent colour, high lift tints and, and bleach products: • bonds • molecules • chemical compounds • chemical change • neutralisation • acids and bases • pH
  • at an elementary level of understanding, the chemical and physical effects on hair structure, texture and colour of: • bleach products • hydrogen peroxide • permanent colour • high lift tints • sunlight • heated hairdressing equipment
  • contraindications to using permanent colour, high lift tints and, and bleach products: • hair or scalp damage from previous chemical hair treatments • existing metallic based colour on hair • hair porosity • sunlight or heat affected hair • client allergic reactions
  • organisation’s permanent colour, high lift tint and bleach products range: • colour chart system • formulation • product purpose • action on the hair • mixing and application instructions • processing and developing times
  • role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
  • levels of bleaching
  • basic aspects of local government, state or territory health regulations applicable to providing hair colouring services
  • industry practices and organisational procedures for: • client comfort and safety with particular emphasis on: • using gown and towels to protect client clothes • application of barrier creams to face and neckline • avoiding product contact with eyes • monitoring client scalp comfort and condition • work health and safety for providing hair highlighting treatments, with particular emphasis on: • avoiding product contact with operator eyes and skin • avoiding inhalation of fumes during product mixing • using correct posture and adjusting height of client chair to avoid fatigue and injury • minimising wastage of permanent colour, high lift tints and, and bleach products • waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste

Foundation skills

  • Reading skills: interpret sometimes unfamiliar and detailed documents including organisational procedures, product instructions and safety data sheets.
  • Oral communication skills: ask open and closed probe questions and actively listen to effectively interact with client and meet their needs.
  • Numeracy skills: calculate and record ratios, measure, mix and apply colour treatment products in correct proportions manage application and processing times effectively.
  • Planning and organising skills: manage own timing and productivity to complete colour treatment services within organisational service times.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SHBHCLS003

What does an assessment tool for SHBHCLS003 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHCLS003 needs to address all 51 unit components: 6 elements with 30 performance criteria, 6 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHCLS003?

Auditori pulls the current release of SHBHCLS003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHCLS003 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHCLS003 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHCLS003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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