SHBHCLS002 — Colour and lighten hair

Generate a complete, audit-ready assessment tool for this unit in minutes: candidate assessment, assessor guide with model answers, and a coverage matrix mapped to every component below. Reviewed and approved by your qualified person, exported under your branding.

Generate SHBHCLS002 free See a real sample

Every new account includes a free credit — no card, no subscription.

What an assessment for SHBHCLS002 must cover

48 assessable components: 5 elements (27 performance criteria), 4 performance evidence and 13 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Consult with client and assess hair.

1.1Access and review any existing client hair colour history or create for new clients.
1.2Determine, through discussion and questioning, client satisfaction or dissatisfaction with current hair colour.
1.3Discuss client colour preferences and expectations of base colour or level of lift and tone using colour charts to assist.
1.4Discuss lifestyle and self-care factors that may impact on success of colour or lightening treatment.
1.5Visually examine and analyse client skin and hair characteristics, existing hair colour and condition.
1.6Consider the interplay of elements and principles of hair design to visualise, communicate and recommend appropriate colour or lightening.
1.7Obtain client agreement to proceed with recommended colouring services.

2 Determine contraindications to colour treatment.

2.1Evaluate client reaction to colour chemicals through discussion, assessment of history where available, and completion of pre-service skin test, as required.
2.2Complete strand test where hair analysis indicates risk to hair structure and condition.
2.3Identify contraindications to proceeding with colour treatment and explain to client.

3 Select products and prepare for service.

3.1Use knowledge of hair biology and cosmetic chemistry, as applied to hair colour and lightening treatments, to ensure effective and safe use of chemicals.
3.2Select colour or high lift tint products to achieve desired outcome.
3.3Select and prepare equipment according to product instructions and application methods to be used.
3.4Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.
3.5Measure and prepare products according to product instructions and ensure minimal wastage.
3.6Apply wraps, towels and skin barrier cream to ensure client protection and safety.

4 Apply and process colour and high lift tint products.

4.1Maintain client and operator comfort and safety throughout colour service according to organisational procedures.
4.2Apply colour or high lift tint products using methods and following stages shown in product instructions.
4.3Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.
4.4Time processing of colour and high lift tint products to achieve target result, according to product instructions, and monitor through observation.
4.5Remove residual product at end of processing time, according to product instructions, and apply after-treatment toning products, as required.
4.6Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

5 Review service and provide home care advice.

5.1Review colour service outcomes against client expectations and confirm client satisfaction with colour and tone result.
5.2Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.
5.3Reach agreement with client on proposed solutions through positive and open communication.
5.4Advise on and recommend home colour care products and sun protection strategies.
5.5Update client history to include full details of colour service.

Performance evidence

consult with at least nine clients, each with different hair colour and lightening treatment needs, and complete the following treatments consistently to achieve outcomes to client satisfaction: - demi-permanent colour for two different clients - semi-permanent colour for two different clients - permanent colour for two different clients - high lift tints for three different clients
provide the following hair colour services cumulatively across the above suite of clients: - whole head - re-growth
for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate colouring treatments: - natural hair type, texture, porosity, density and elasticity - natural base colour - artificial base colour - hair colour tone - percentage of white hair - presence of lightening agents or artificial hair colour treatments on hair - existing chemical services - skin tone - length of hair - scalp condition
record the following details of the colour service in the history for each client serviced: - pre-service hair analysis - contraindications - reaction to skin tests or products - colour or lightening treatment products selected - brand and colour selection - application techniques, processing methods and times - colour and hair condition outcome - recommended home care products

Knowledge evidence

colour wheel and its use in colour selection to achieve warm and cool tones
key characteristics and interrelationships of the elements and principles of hair design and use in achieving hair colouring and lightening effects: - elements of hair design: line, shape, direction, size, texture, colour - principles of hair design: balance, gradation, repetition, contrast, harmony, dominance, unity
hair biology, at an elementary level of understanding: - main functions and role of hair - main factors contributing to hair colour - structure and cellular features of hair and hair follicles - process of hair growth and the hair growth cycle - characteristics of normal and damaged hair - physical effects of chemical products and treatments on the skin
main structure, functions and role of the skin and glands: - skin surface anatomy - major epidermal appendages and dermal structures - major cells of the epidermis - role of vascular, connective and nervous tissue in the dermis - distribution and development of skin glands - production, composition and functions of sebum - production, composition and functions of eccrine and apocrine sweat fluids
relationship between hair porosity, texture, condition and the success of colour and lightening treatments
basic concepts of cosmetic chemistry applicable to effective and safe use of colour and lightening products: - bonds - molecules - chemical compounds - chemical change - neutralisation - acids and bases - pH
elementary level of understanding of the chemical and physical effects on hair structure, texture and colour of: - hydrogen peroxide - temporary colour - semi-permanent colour - demi-permanent colour - permanent colour - high lift tints - sunlight - heated hairdressing equipment
contraindications to using hair colour and lightening products: - hair or scalp damage from previous chemical hair treatments - existing metallic based colour on hair - hair porosity - sunlight or heat affected hair - client allergic reactions
organisation’s hair colour and lightening products range: - colour chart system - formulation - product purpose - action on the hair - mixing and application instructions - processing and developing times
role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
reasons for selecting different product application methods
basic aspects of local government, state or territory health regulations applicable to providing hair colouring services
industry practices and organisational procedures for: - client comfort and safety with particular emphasis on: - using gown and towels to protect client clothes - application of barrier creams to face and neckline - avoiding product contact with eyes - monitoring client scalp comfort and condition - work health and safety for providing hair colouring treatments, with particular emphasis on: - avoiding product contact with operator eyes and skin - avoiding inhalation of fumes during product mixing - using correct posture and adjusting height of client chair to avoid fatigue and injury - minimising wastage of colour and lightening products - waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste

Foundation skills

Reading skills: interpret sometimes unfamiliar and detailed documents including organisational procedures, product instructions and safety data sheets.
Oral communication skills: ask open and closed probe questions and actively listen to effectively interact with client and meet their needs.
Numeracy skills: calculate and record ratios, measure, mix and apply colour and high lift tint products in correct proportions; manage application and processing times effectively.
Planning and organising skills: manage own timing and productivity to complete colour treatment services within organisational service times.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing SHBHCLS002

What does an assessment tool for SHBHCLS002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHCLS002 needs to address all 48 unit components: 5 elements with 27 performance criteria, 4 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHCLS002?

Auditori pulls the current release of SHBHCLS002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHCLS002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHCLS002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHCLS002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

Related units

Your SHBHCLS002 assessment tool, in minutes.

First unit free. No card, no RTO registration, no subscription.

Generate SHBHCLS002 free