MEM21008 — Service mechanical watches

1 Determine servicing requirements and liaise with customer

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Identify watch type, functions, construction and components
• 1.4Carry out pre-repair tests to verify water resistance, as required
• 1.5Prepare written quotation and inform customer of watch condition, completeness and performance concerns
• 1.6Outline recommended service procedures to be undertaken to remedy identified faults
• 1.7Verify and agree on servicing requirements with customer
• 1.8Prepare watch for handover
• 1.9Record and document repair process

2 Disassemble watch, case and movement components for servicing

• 2.1Establish an appropriate clean and safe work environment
• 2.2Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
• 2.3Open and close watch cases
• 2.4Use hand tools and equipment in safe and correct manner
• 2.5Remove case components and movement sub-assemblies in correct sequence without damaging or marking
• 2.6Verify condition of case gaskets and replace, as required
• 2.7Clean watch case and band, as required

3 Service watch case, movement, sub-assemblies and components

• 3.1Inspect condition of movement, sub-assemblies and case components
• 3.2Confirm servicing requirements
• 3.3Replace faulty or worn component parts/movement, sub-assemblies or case
• 3.4Select appropriate cleaning methods and clean components
• 3.5Inspect watch case and components for cleanliness and rectify imperfections and faults

4 Reassemble watch, movement and case components

• 4.1Reassemble watch movement and case components according to manufacturer specifications
• 4.2Assemble motion work and verify and adjust hand setting tension
• 4.3Check and adjust component operation and watch functioning
• 4.4Lubricate components and sub-assemblies according to manufacturer specification
• 4.5Apply watch assembly inspections and precautions

5 Test and adjust watch function and performance

• 5.1Verify function of watch movement and sub-assemblies
• 5.2Correctly set up and operate mechanical watch timing machine and interpret readings
• 5.3Verify watch performance and rate testing and adjust according to manufacturer specifications, as required

What does an assessment tool for MEM21008 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM21008 needs to address all 49 unit components: 5 elements with 29 performance criteria, 11 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM21008?

Auditori pulls the current release of MEM21008 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM21008 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM21008 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM21008, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.