MEM21007 — Service complex quartz watches

1 Determine servicing requirements and liaise with customer

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Identify watch functions and features
• 1.4Prepare written quotation and inform customer of watch condition and performance concerns
• 1.5Outline recommended service procedures to be undertaken to remedy identified faults
• 1.6Verify and agree on servicing requirements with customer
• 1.7Prepare watch for handover
• 1.8Record and document repair process

2 Disassemble complex quartz watch cases, movements and components

• 2.1Establish appropriate working environment
• 2.2Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
• 2.3Select and use appropriate workshop tools and equipment
• 2.4Open and close watch cases
• 2.5Remove case components and movement without damaging or marking
• 2.6Verify gasket condition and replace, as required
• 2.7Clean cases and bands, as required

3 Service complex quartz watch case and movement components

• 3.1Inspect condition of movement and case components
• 3.2Confirm servicing requirements
• 3.3Replace faulty or worn component parts
• 3.4Clean and inspect watch case and components for cleanliness and rectify imperfections and faults

4 Reassemble and test complex quartz watches

• 4.1Reassemble multiple step motors, perpetual calendar mechanisms, watch movement and case components
• 4.2Perform work according to manufacturer guidelines and specifications
• 4.3Confirm correct assembly and operation of gear train and perpetual calendar driving system
• 4.4Use correct types and amounts of lubricant
• 4.5Use specialist service tools, jigs and testing equipment
• 4.6Verify watch functioning of calendar and chronograph mechanisms
• 4.7Verify and adjust watch performance and rate testing
• 4.8Perform resetting and zeroing and synchronising of chronograph and perpetual calendar displays

What does an assessment tool for MEM21007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM21007 needs to address all 42 unit components: 4 elements with 27 performance criteria, 7 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM21007?

Auditori pulls the current release of MEM21007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM21007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM21007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM21007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.