MEM20027 — Maintain and service mechanical locking devices

1 Determine job requirements

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Select and use personal protective equipment (PPE) in accordance with SOPs
• 1.4Review work order, identify job requirements and follow up with appropriate personnel about items requiring clarification

2 Prepare for maintenance

• 2.1Identify mechanical locks or locking systems to be serviced or repaired and confirm in accordance with work order
• 2.2Select tools, equipment and materials appropriate to job requirements and check for operational effectiveness in accordance with manufacturer specifications
• 2.3Identify potential and existing risks and hazards associated with maintenance activities and control in accordance with SOPs

3 Maintain mechanical lock and/or locking system

• 3.1Access mechanical locks or locking systems identified for maintenance with minimal disruption to client, services or normal work routines
• 3.2Conduct checks on mechanical locks or locking systems and components to identify any damage, friction or sticking in accordance with manufacturer specifications
• 3.3Service mechanical locks or locking systems and components and repair in accordance with manufacturer specifications and work order
• 3.4Identify fault and replace components, as required, to ensure effective operational capability in accordance with work order, legislative requirements and SOPs
• 3.5Report complex faults or repair requirements outside area of responsibility or competence to appropriate personnel for specialist advice in accordance with SOPs

4 Complete maintenance

• 4.1Reassemble serviced and repaired mechanical locks or locking systems and check for correct operation and serviceability in accordance with manufacturer specifications
• 4.2Communicate work completion to appropriate personnel in accordance with SOPs
• 4.3Complete and process documentation in a prompt and accurate manner in accordance with industry and legislative requirements and SOPs
• 4.4Clean work area, tools and equipment and store in accordance with SOPs
• 4.5Collect waste from service and repair activities, and comply with organisational and environmental requirements for treatment, disposal or recycling

What does an assessment tool for MEM20027 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM20027 needs to address all 34 unit components: 4 elements with 17 performance criteria, 7 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM20027?

Auditori pulls the current release of MEM20027 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM20027 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM20027 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM20027, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.