MEACOM0013 — Develop aviation maintenance personnel
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What an assessment for MEACOM0013 must cover
29 assessable components: 5 elements (17 performance criteria), 6 performance evidence and 3 knowledge evidence requirements, plus 3 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Mediate and settle grievances and disputes in aviation
- 1.1Conduct problem-solving issue resolution procedures according to required policy and procedures
- 1.2Manage grievances and disputes in a timely and professional manner to optimise the likelihood of a favourable outcome for all parties
- 1.3Communicate individual’s rights and obligations in a clear, concise and professional manner
- 1.4Conduct interviews and meetings in a participative and consultative manner
- 1.5Record and store outcomes of proceedings and make them available to authorised personnel according to organisational policy and procedures
2 Motivate team towards achieving quality output in aviation
- 2.1Establish team member requirements and preferences and where possible incorporate them into work assignments consistent with their level of responsibility
- 2.2Promote and reward team achievements and openly acknowledge the importance of team members’ contributions
3 Control allocation of tasks to teams and individuals in aviation maintenance
- 3.1Allocate tasks to teams and individuals in line with organisational operational requirements; individual/team goals; development needs; and individual strengths, qualifications and authorisations
- 3.2Take prompt corrective action in response to actual or potential significant deviations from plans
4 Evaluate and report individual performance
- 4.1Identify and agree performance expectations based on an individual’s situation and work requirements
- 4.2Review individual performance against performance expectation on an ongoing basis
- 4.3Provide feedback in a constructive manner
- 4.4Report on individual performance in line with organisational policies and procedures
- 4.5Escalate performance issues that cannot be rectified or addressed with designated personnel according to organisational policies and procedures
5 Coordinate individual aviation maintenance training
- 5.1Identify individual training requirements that meet the needs of the individual and the organisation
- 5.2Arrange for individual training to be delivered
- 5.3Facilitate opportunities for individuals to develop and apply competencies on the job
Performance evidence
- mediate a grievance or dispute of personnel in an aviation maintenance environment relating to at least one of the following: - progress towards a qualification - employment area - sexual harassment - equity and diversity - employment conditions - interpersonal differences between personnel in a work area
- allocate jobs to aviation maintenance team members in line with organisational requirements and team members’ identified preferences, qualifications and task authorisations, including: - training package qualifications issued under the Australian Qualifications Framework (AQF) - certificates issued by registered training organisations for completion of non-accredited training courses - certificates issued on completion of equipment-related training courses - maintenance engineer licences and extensions thereto - aviation maintenance specialist certificates - authorisations as an aviation safety regulatory authority representative made under the provision of relevant aviation regulations - task authorisations made according to maintenance organisation expositions or continuing airworthiness management organisation expositions - task authorisations made according to a maintenance management plan
- complete a performance appraisal of at least one aviation maintenance team member
- negotiate the individual training requirements of that team member to meet identified performance development needs
- demonstrate effective communication, interpersonal, interview, negotiation, and dispute resolution skills
- demonstrate effective planning and organising skills
Knowledge evidence
- government legislation and regulations required to perform the work described in the performance evidence relating to work performance of aviation maintenance personnel, including: - relevant aviation safety regulations - aviation maintenance organisation expositions and manuals - continuing airworthiness management organisation expositions - aviation maintenance organisation manuals - work health and safety (WHS) legislation - organisational policy and safety manuals
- organisational policy and procedures relating to developing aviation maintenance personnel, including those relating to: - standing instructions - grievance procedures - escalating matters that are outside the scope of own responsibilities - performance appraisal reporting requirements - maintenance management plans - work instructions - equity and diversity - fraud and ethics
- personnel development principles and practices
Foundation skills
- Reading skills: to interpret maintenance information and procedures.
- Oral and written communication skills: to communicate system information to designated personnel and personnel roles and responsibilities.
- Numeracy skills: to interpret technical information.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing MEACOM0013
What does an assessment tool for MEACOM0013 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEACOM0013 needs to address all 29 unit components: 5 elements with 17 performance criteria, 6 performance evidence requirements, 3 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for MEACOM0013?
Auditori pulls the current release of MEACOM0013 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEACOM0013 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing MEACOM0013 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEACOM0013, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- MEACOM0005 — Certify aeronautical product maintenance
- MEACOM0006 — Plan and implement aeronautical product maintenance activities
- MEACOM0011 — Manage an aviation maintenance quality system
- MEACOM0012 — Manage aviation maintenance work environment policy and practices
- MEACOM0014 — Manage aircraft maintenance activities
- MEACOM0015 — Provide technical advice in the maintenance and management of aircraft and aeronautical product
- MEACOM0016 — Provide engineering advice for modifying, maintaining and managing aircraft systems
- MEACOM0017 — Investigate technical aspects of aviation occurrences
- MEACOM0018 — Manage deployed and detached aviation maintenance activities
- MEACOM0019 — Manage the custody, transfer and disposal of aircraft, aeronautical product and support equipment
- MEACOM0020 — Manage budgetary resources in the aviation maintenance environment
- MEACOM0021 — Establish, maintain and evaluate the organisations work health and safety system
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