ICTTEN823 — Manage voice, data and internet protocol network solutions
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What an assessment for ICTTEN823 must cover
47 assessable components: 4 elements (21 performance criteria), 9 performance evidence and 12 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Develop voice, data and IP network solutions
- 1.1Produce requirements for voice, data and IP network solutions for delivery of new voice, data and IP networks to customers using forecasting demand data
- 1.2Prepare plan for organisational change, control process and integration of new solutions within a complete network infrastructure
- 1.3Produce test management schedule for testing process of network product solution
- 1.4Translate complex design and architecture requirements to traceable software application characteristics according to design requirements
- 1.5Develop network architecture solution specifications using industry process according to design requirements
- 1.6Develop software and hardware resource profiling and select suitable vendor for negotiations
- 1.7Translate complex requirements into software packaging
- 1.8Produce software deployment mapping and version control to confirm complete integration and compatibility of network application solution to existing system
- 1.9Complete configuration management and provide complex input network design requirements
2 Analyse test results of voice, data and IP network solutions
- 2.1Use design document and integration document software to replicate issues exhibited in test environment
- 2.2Certify software solution compatibility and compliance to requirements using web-based test management tool (quality centre) to conduct performance evaluation tests
- 2.3Analyse test reports to evaluate load balancing and network security issues in test environment
- 2.4Resolve complex issues in interface to isolate defects
3 Manage deployment of voice, data and IP network solutions
- 3.1Plan and prepare evidence for customer acceptance and certification
- 3.2Plan and manage transition to operation activities required for transition to operation of integrated IP network solution
- 3.3Prepare installation failures procedure to make changes while maintaining service levels
- 3.4Manage change implementation plan to maintain system stability
4 Maintain currency of voice, data and IP network solutions
- 4.1Manage ongoing monitoring activities to prolong new IP network solution life cycle for cost-effective business reasons
- 4.2Produce tuning activities to make efficient use of resources
- 4.3Analyse current demand for resources to derive forecasts and future requirements
- 4.4Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels
Performance evidence
- develop and manage at least two voice, data and IP network solutions.
- produce test management schedules
- develop network architecture solution specifications
- develop software and hardware resource profiling and select suitable vendor for negotiations
- conduct configuration management of voice, data and IP network and provide complex input network design requirements
- analyse test reports
- prepare installation failures procedure
- produce tuning activities to enable efficiencies
- produce capacity plan predicting infrastructure resource needs
Knowledge evidence
- required legislation, codes, company work practices, regulations and standards, workplace health and safety (WHS) requirements for scoped work
- functions and features of capacity plans
- installation failure procedures
- change management strategies required for the introduction of new technologies
- software application characteristics
- new IP network solutions
- software and hardware resources required to project
- system integration techniques
- test management scheduling
- detailed summary of tuning activities necessary to maintain currency
- use of forecasting demand data
- test management tools
Foundation skills
- Numeracy: Uses numerical information to interpret results, evaluate different types of technical data, take measurements and determine cost-effective outcomes
- Reading: Organises, evaluates and interprets complex technical documentation, such as software and hardware manuals and design specifications
- Writing: Prepares workplace documentation including reports and recommendations incorporating technical language to communicate complex information clearly and effectively
- Planning and organising: Uses a combination of formal, logical planning processes and an understanding of context for complex, high-impact activities with strategic implications Uses formal analytical and lateral thinking techniques for identifying issues, and developing and evaluating procedures for network solutions
- Technology: Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses this to devise solutions
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing ICTTEN823
What does an assessment tool for ICTTEN823 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN823 needs to address all 47 unit components: 4 elements with 21 performance criteria, 9 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for ICTTEN823?
Auditori pulls the current release of ICTTEN823 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN823 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing ICTTEN823 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN823, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- ICTTEN202 — Use hand and power tools
- ICTTEN203 — Install and configure a home or small office network
- ICTTEN204 — Install and configure a small to medium business network
- ICTTEN205 — Build and maintain a secure network
- ICTTEN206 — Operate new media software packages
- ICTTEN207 — Install and test internet protocol devices in convergence networks
- ICTTEN208 — Use electrical skills when working with telecommunications networks
- ICTTEN210 — Install underground telecommunications infrastructure
- ICTTEN211 — Work effectively in a telecommunications network environment
- ICTTEN301 — Provide infrastructure for telecommunications network equipment
- ICTTEN310 — Remove and replace electronic circuit boards in carrier equipment
- ICTTEN312 — Install telecommunications network equipment
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