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ICTTEN618 — Analyse and organise repair of highly complex networks

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What an assessment for ICTTEN618 must cover

53 assessable components: 4 elements (18 performance criteria), 7 performance evidence and 21 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Research fault background

  • 1.1Obtain work details and scope from relevant personnel and arrange for site access in compliance with required security arrangements, legislation, codes, regulations and standards
  • 1.2Analyse required data and previous actions taken by relevant personnel
  • 1.3Research areas of similarity to network fault
  • 1.4Develop commercial and technical strategies with equipment vendor and NOC for diagnosing the fault
  • 1.5Address and discuss all workplace health and safety (WHS) issues with relevant personnel

2 Diagnose fault

  • 2.1Apply a methodical approach to isolate and diagnose the network problem
  • 2.2Simulate fault in the required environment
  • 2.3Seek support from relevant personnel throughout investigation
  • 2.4Instruct on-site technical staff to run required tests and analyse results
  • 2.5Identify type of network fault using established methodical strategies without undue disruption to other services

3 Organise fault rectification

  • 3.1Recommend fault rectification plans and outages to the NOC, seek approval and adjust plans accordingly
  • 3.2Instruct on-site repairers to proceed in fault rectification
  • 3.3Organise replacement and repair of faulty equipment with required advice from vendors and manufacturers
  • 3.4Reconfigure replaced and repaired equipment and test rectified fault against required performance
  • 3.5Develop method to notify relevant personnel of fault rectification

4 Report and document fault details and rectification

  • 4.1Notify relevant personnel of repair details and recommend changes to equipment design
  • 4.2Conduct cause-and-effect studies and forward results to the required area for action
  • 4.3Complete all administrative tasks and prepare a report that outlines deficiencies, analysis and recommendations

Performance evidence

  • analyse and organise the repair of at least two highly complex networks.
  • diagnose at least three network faults using established methodical strategies without undue disruption to other services
  • recommend fault rectification plan to the network operations centre (NOC)
  • instruct on-site repairers
  • facilitate replacement or repair of faulty equipment with advice from relevant personnel
  • facilitate final testing of rectified faults to confirm required performance
  • prepare report including deficiencies, analysis and recommendations.

Knowledge evidence

  • required legislation, codes, company work practices, regulations and standards, workplace health and safety (WHS) requirements for scoped work
  • fault escalation procedures
  • fault-finding techniques and use of test equipment
  • fault types and rectification
  • operation of integrated packet optical transport networks (P-OTNs)
  • use of International Telecommunication Union (ITU) ITU-T G.709 standard
  • network protocols
  • safety requirements and standards
  • service agreements
  • synchronous digital hierarchy (SDH)
  • transmission control protocol (TCP)-internet protocol (IP)
  • the following types of networks and equipment:
  • access
  • broadband deployment
  • cabling
  • customer premises’ equipment (CPE)
  • IP networks for enterprise and customer systems and installations
  • local area networks (LAN)
  • telephony
  • wide area networks (WAN)
  • workplace documentation including reports.

Foundation skills

  • Numeracy: Extracts and evaluates technical data, including equipment specifications
  • Oral communication: Articulates requirements using language, tone and pace required to audience and environment Uses active listening, observational and questioning techniques to identify different perspectives and confirm, clarify or revise understanding
  • Reading: Organises, evaluates and interprets technical specifications and standards from a range of complex texts
  • Writing: Prepares workplace documentation incorporating technical language to communicate complex information clearly and effectively
  • Teamwork: Selects and uses required conventions and protocols when communicating with customers, vendors or technical personnel in a range of work contexts
  • Planning and organising: Uses a combination of formal, logical planning processes to identify required information, test strategies and resources Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses these to troubleshoot and diagnose issues Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering required information and identifying and evaluating options against agreed criteria
  • Problem solving: Uses formal, analytical and lateral thinking techniques for diagnosing issues, generating and evaluating possible solutions and escalating issues to others when required

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTTEN618

What does an assessment tool for ICTTEN618 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN618 needs to address all 53 unit components: 4 elements with 18 performance criteria, 7 performance evidence requirements, 21 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTTEN618?

Auditori pulls the current release of ICTTEN618 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN618 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTTEN618 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN618, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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