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ICTTEN433 — Install configuration programs on PC based customer equipment

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What an assessment for ICTTEN433 must cover

33 assessable components: 3 elements (14 performance criteria), 5 performance evidence and 7 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare to install software

  • 1.1Arrange site access according to required procedures
  • 1.2Determine type of customer equipment from installation plan to prepare software requirements
  • 1.3Prepare equipment software configuration specifications to include enhancement/s in customer requirements and confirm with customer
  • 1.4Notify customer of proposed software installation
  • 1.5Confirm software compatibility with existing system as required
  • 1.6Document job software specification
  • 1.7Obtain logon and security protocols for system

2 Install program and provide secure remote access

  • 2.1Log on and configure customer specific data according to system specifications
  • 2.2Install program, test features and system functionality to verify system operational performance according to work health and safety (WHS) regulations, manufacturer specifications and industry standards
  • 2.3Develop and configure security arrangements and codes for remote access systems in consultation with customer
  • 2.4Conduct tests to validate security arrangements

3 Undertake administrative tasks

  • 3.1Save and record configuration program and provide program back-up for contingency use by customer
  • 3.2Complete administrative tasks and provide a copy of job specification to be securely stored on site according to enterprise policy
  • 3.3Notify customer of job completion and obtain sign-off

Performance evidence

  • prepare software configuration
  • load software into customer equipment
  • install security programs agreed with customer
  • test program and program features including: system facilities, product features, required peripherals associated with the product, system functionality
  • notify customer of progress and obtain sign-off

Knowledge evidence

  • work health and safety (WHS)
  • channel allocations
  • common operating systems and their impact on the configuration of, or version of, software to be installed
  • internet protocol (IP) address
  • logon procedures
  • enterprise numbering formats
  • product or service functions to ensure correct operation of completed installation

Foundation skills

  • Reading: Recognises and interprets technical and enterprise policy documentation to determine job requirements
  • Writing: Uses clear, specific and industry-related terminology to produce and update workplace documentation
  • Oral Communication: Participates in an oral exchange with customers and technical staff on technical and operational matters
  • Numeracy: Uses mathematical formulae to make calculations and take readings for necessary configuration changes
  • Navigate the world of work: Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements relevant to own work context
  • Interact with others: Selects and uses appropriate conventions and protocols when communicating with customers in a range of work contexts
  • Get the work done: Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these when troubleshooting existing technology and when seeking to understand the potential of new technology • Determines job priorities, resources and equipment, and works logically and systematically to arrange site access and arrange equipment deliveries • Implements actions according to a predetermined plan, making adjustments if necessary • Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account • When dealing with complex issues, uses intuition to identify problems, switching to analytical processes to modify activities depending on operational contingencies

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTTEN433

What does an assessment tool for ICTTEN433 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN433 needs to address all 33 unit components: 3 elements with 14 performance criteria, 5 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTTEN433?

Auditori pulls the current release of ICTTEN433 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN433 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTTEN433 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN433, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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