ICTTEN313 — Work on and resolve recurrent network faults

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What an assessment for ICTTEN313 must cover

37 assessable components: 3 elements (15 performance criteria), 6 performance evidence and 10 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare for fault-finding activity

1.1Prepare for given work according to work health and safety (WHS) and environmental requirements
1.2Arrange access to site according to required procedure
1.3Locate existing and potential site hazards and take appropriate action as required
1.4Gain required information on nature of recurrent fault and network type
1.5Select appropriate hand and power tools for work to be performed according to industry standards
1.6Set-up and check tools for use according to industry standards

2 Conduct activities for recurrent network fault-finding

2.1Source and analyse fault information to establish nature of fault
2.2Select test equipment and conduct appropriate test to identify potential faults ensuring the diagnostic process does not compromise integrity of network element or system
2.3Evaluate test results to determine relevant symptoms of recurrent fault using appropriate methods and appropriate process
2.4Locate probable cause, type and location of recurrent fault
2.5Rectify fault or escalate to appropriate level as required

3 Report fault-findings and solutions

3.1Prepare report on the diagnostic procedure, fault identification and fault clearance, according to industry standards
3.2Update fault records database
3.3Restore worksite according to industry standards
3.4Notify relevant parties of job completion and obtain sign-off

Performance evidence

discuss faults with customers and co-workers
test telecommunications networks to identify faults
identify and rectify recurrent faults
conduct and report on a fault-finding task in a telecommunications network for a range of faults
use systematic and logical fault-finding techniques in telecommunications networks and field-testing procedures according to specific workplace situations
comply with all work health and safety (WHS) and environmental requirements and work practices.

Knowledge evidence

relevant legislation, regulations, codes, standards, enterprise guidelines, formal agreements and contracts that impact on the work activity in particular: • WHS requirements and environmental procedures relating to the activity and site conditions
Ohm’s law, impedance and reactance formulas to solve alternating current (AC) electrical problems when diagnosing faults
behaviour of faulty network elements including symptoms and impact on network
test results and network element/system specifications
operation and purpose of testing equipment
summary of telecommunications networks
performance testing and fault-finding techniques of telecommunications networks
systematic and logical fault-finding
types of power sources used in telecommunications networks
managing faults on special services (such as police stations, hospitals, customers with heart monitors).

Foundation skills

Reading: Recognises and interprets technical documentation to determine important information
Writing: Uses clear, specific and industry-related terminology to develop basic reports and in all written tasks
Oral Communication: • Liaises with customers about technical requirements using specific and relevant language • Uses listening and questioning techniques to confirm understanding
Numeracy: Evaluates and reviews technical data for specifications
Navigate the world of work: • Appreciates implications of legal and regulatory responsibilities related to own role • Seeks advice about expectations when preparing for work
Get the work done: • Determines job priorities and works logically and systematically to undertake clearly defined and familiar tasks • Implements actions according to established procedures, making slight adjustments if necessary and addressing some unexpected issues • Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account • Diagnoses and implements standard solutions to for an increasing number of routine problems, seeking assistance from more experienced colleagues when required • Understands purposes and specific functions of common digital systems and uses them effectively to complete routine tasks

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTTEN313

What does an assessment tool for ICTTEN313 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN313 needs to address all 37 unit components: 3 elements with 15 performance criteria, 6 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTTEN313?

Auditori pulls the current release of ICTTEN313 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN313 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTTEN313 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN313, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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