ICTICT517 — Match ICT needs with the strategic direction of the organisation

Elements & performance criteria

Performance evidence

• For one organisation:
• interpret a strategic plan and objectives of the organisation
• evaluate the current state of ICT in the organisation
• identify possible gaps and opportunities in ICT and evaluate organisational impact with reference to the strategic plan and the objectives
• determine and prioritise proposed changes to meet organisational needs
• evaluate the difficulty of implementing proposed changes
• develop an action plan for implementation

Knowledge evidence

• Key sections of an action plan for ICT implementation projects
• Methods of evaluation and planning approaches to technical problems and strategic objectives
• Methods of evaluation of competing and complementary internal and external ICT systems and products
• Current and emerging system and product trends and directions

Foundation skills

• Reading: Reviews, analyses and evaluates complex online and hard copy documentation containing ICT specific terminology, diagrams and numerical information to determine ICT gaps and improvement opportunities
• Writing: Uses plain English, together with vocabulary, grammatical structures, terminology, diagrams, numerical information, formatting and structure relevant to the job role and organisation
• Oral Communication: Uses plain English, translating technical terminology when necessary, to communicate with a range of personnel and determine objectives, articulate ideas and requirements, and develop plans Elicits information using effective listening and questioning techniques
• Numeracy: Interprets numerical data and applies mathematical calculations to assess the financial implications of introducing changes
• Navigate the world of work: Accepts responsibility and ownership for the task and makes decisions according to organisational needs and the need for coordination with others Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements
• Interact with others: Selects and uses appropriate conventions and protocols when communicating with clients and colleagues in a range of work contexts Recognises and accommodates basic differences and priorities of others Cooperates with others and contributes to work practices where joint outcomes are expected and deadlines are to be met
• Get the work done: Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others and taking into account capabilities, efficiencies and effectiveness Applies systematic and analytical decision making processes for complex and non-routine situations Investigates new and innovative ideas as a means to continuously improve work practices and processes through consultation and formal and analytical thinking Uses and investigates new digital technologies and applications to manage and manipulate data and communicate effectively with others in a secure and stable digital environment

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing ICTICT517