ICTICT214 — Operate application software packages

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What an assessment for ICTICT214 must cover

35 assessable components: 4 elements (16 performance criteria), 3 performance evidence and 9 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare to operate software packages

1.1Set up workstation according to work health and safety standards and organisational requirements
1.2Determine word-processing software task requirements
1.3Determine spreadsheet software task requirements
1.4Determine software application according to task requirements
1.5Identify document purpose, audience and presentation requirements and clarify with required personnel

2 Use word-processing software

2.1Identify document purpose, audience and presentation requirements and clarify with required personnel
2.2Determine text-based business document style guide requirements
2.3Finalise documents using software and technical functions and formatting according to task requirements
2.4Name, save and print to a Portable Document Format (PDF) according to task requirements

3 Use spreadsheet software

3.1Identify document purpose, audience and presentation requirements and clarify with personnel as required
3.2Enter formulas and functions and customise spreadsheet settings according to task requirements
3.3Name, save and print to PDF document according to task requirements

4 Use third application software package

4.1Select software application package according to task requirements
4.2Determine purpose, audience and presentation requirements
4.3Use technical functions, other data and formatting to finalise document
4.4Name, save and print to PDF document according to task requirements

Performance evidence

produce three workplace documents using three different software packages including word processing, spreadsheets and one additional software application package on at least one occasion.
apply workplace health and safety (WHS) principles and responsibilities
follow organisational requirements.

Knowledge evidence

organisational application software packages
technical terminology applicable to reading help files and responding to system help prompts
industry standard business practices applicable to preparing reports
features and functions of commercial computing packages and of the industry standard software
functions and features of Portable Document Formats (PDFs)
import and export software functions
document linking functions
WHS principles and responsibilities
purpose of input and output devices.

Foundation skills

Numeracy: Adds, subtracts, multiplies and divides whole numbers and decimals, identifying and selecting formulas and functions to use Applies order of operations in calculations
Oral communication: Clarifies work requirements using required language, questioning and active listening techniques
Reading: Interprets textual information and determines organisational standards and job requirements Identifies and applies symbols, icons and text associated with applications software
Writing: Enters both written and verbally received information and data into a format applicable to software application Selects vocabulary, syntax, terminology, labelling and naming conventions applicable to program
Planning and organising: Plans routine tasks with goals and outcomes, taking some limited responsibility in decisions regarding sequencing
Self-management: Follows routine procedures in using digital technology and enters, stores and retrieves information directly applicable to own role
Technology: Identifies and evaluates purposes, specific functions and key features of basic digital systems and tools Operates digital systems and tools in completing routine tasks and adapting some functions

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing ICTICT214

What does an assessment tool for ICTICT214 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTICT214 needs to address all 35 unit components: 4 elements with 16 performance criteria, 3 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTICT214?

Auditori pulls the current release of ICTICT214 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTICT214 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTICT214 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTICT214, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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