CPPSEC3106 — Gather, organise and present security information and documentation

Elements & performance criteria

Performance evidence

• To demonstrate competency in this unit, a person must, within required timeframes, develop two written reports to present gathered security information to meet the requirements of different work instructions. In doing this, the person must meet the performance criteria for this unit.

Knowledge evidence

• standard operating procedures and workplace policies that ensure compliance with legislative and regulatory requirements when gathering, organising and presenting security information and documentation: - anti-discrimination and diversity - duty of care - limits of own authority - privacy and surveillance - workplace health and safety (WHS)
• approved communication terminology, call signs and radio channels used in the security industry
• basic research techniques that can be used to gather security information
• interpersonal techniques that promote positive interactions and communication with others
• interview techniques used to gather security information
• methods for complying with privacy and confidentiality regulations when gathering, presenting and storing security information
• methods for recording and reporting incidents
• observation and monitoring techniques used to gather security information
• operational functions of a range of information technologies used to gather, organise and present security information
• protocols and requirements for presenting evidence in court
• questioning techniques that can be used to elicit specific information
• requirements for recording information that is factual and can be used as evidence in court
• surveillance procedures that comply with legal requirements
• techniques for validating the accuracy and reliability of security information
• ways to engage people with individual social and cultural differences and strategies for overcoming language barriers
• workplace standards for the presentation of security information and documentation.

Foundation skills

• language skills: to use security industry approved terminology
• writing skills: to: - prepare security documentation using information technology such as a computer and software to send email communications - select and integrate security information to complete a range of formatted texts and forms - use concise and factual notes to record information gained from spoken sources such as voice recordings and interviews - sequence security information to present cohesive text
• reading skills: to interpret: - procedures and policies that clarify legal rights and responsibilities - information and instructions written in English - security information provided in different formats and contexts including medical reports
• speaking and listening skills: to: - use questions to clarify the meaning and accuracy of security information - use paraphrasing to check understanding of information gathered from spoken sources
• numeracy skills: to interpret and calculate security data in numerical format
• problem solving skills: to: - edit own work to identify and correct omissions and errors - validate accuracy and sources when gathering information using the Internet
• technology skills: to use a range of common information technologies to access, store, study, retrieve, transmit and manipulate data or information, for example mobile phones and devices, and computer and software packages including Internet browsers.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing CPPSEC3106