CPPSEC2112 — Apply security procedures to remove persons from premises

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What an assessment for CPPSEC2112 must cover

53 assessable components: 5 elements (14 performance criteria), 4 performance evidence and 28 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Confirm and comply with work procedures and legal requirements for removing persons from premises.

1.1Read work instructions and standard operating procedures to clarify requirements for removing persons from premises.
1.2Read workplace policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when performing security work.

2 Monitor the work area and identify person requiring removal from premises.

2.1Check premises layout and confirm access and exit points, locations of facilities and emergency equipment.
2.2Maintain observation and situational awareness to identify person behaving in a manner that poses a security risk or breaches premise’s rules.
2.3Approach person to discuss behaviours of concern using positive oral and non-verbal communication.

3 Assess risk, select response options and seek support.

3.1Assess level of risk and select response options that avoid use of force where possible in accordance with workplace requirements.
3.2Report security risk to relevant persons and request assistance.

4 Apply interventions and remove person from premises.

4.1Explain the reasons for removal from premises and provide options or assistance to leave.
4.2Ask the person to leave the premises using oral and non-verbal communication that is courteous and takes account of social and cultural differences.
4.3Use interpersonal techniques and negotiation skills to defuse conflict and respond to incidents.
4.4Escort person from premises in a calm manner, taking precautions to maximise their safety and security upon departure.
4.5Escort person from premises using reasonable force and suitable and safe escort restraint.

5 Complete incident report.

5.1Record incident details using a notebook in accordance with workplace requirements.
5.2Store notebook following workplace procedures.

Performance evidence

removing one person who is intoxicated without force
removing one person who is intoxicated with reasonable force
removing one person who is behaving in an aggressive manner with reasonable force
removing one person who is behaving in an aggressive manner without force

Knowledge evidence

standard operating procedures and workplace policies that ensure compliance with legislative and regulatory requirements when applying security procedures to remove persons from premises:
anti-discrimination and diversity
apprehension, arrest and restraint of persons
crowd control and control of persons under the influence of intoxicating substances
duty of care
licensing requirements and limits of own authority
trespass and removal of persons
use of force
workplace health and safety (WHS)
approved communication terminology, call signs and radio channels used in the security industry
basic defensive techniques
basic understanding of the force model and what constitutes reasonable force
how negotiation techniques can be used to defuse and resolve conflict
measures for ensuring safety and security of persons removed from premises
methods for safely restraining persons for escort from the premises
options to assist persons to leave premises
potential adverse health effects arising from the use of force or physical restraint of persons including positional asphyxiation
premises’ emergency and evacuation procedures
premises’ layout and access points
process of dynamic risk assessment and how it is applied
signs a person is substance-affected
signs of intoxication
signs of positional asphyxiation
situations requiring a person to be removed from premises
situations requiring emergency services to be notified for persons being removed from premises
techniques for safe physical restraint including standing, wall, seated and floor
types of behaviours and non-verbal language that can escalate conflict
ways that social and cultural differences may be expressed.

Foundation skills

oral and non-verbal communication skills: to provide information or advice using structure and language to suit the audience and which engages minority groups
writing skills: to record and describe incident observations using workplace forms and notebook
reading skills: to understand and follow: standard operating procedures and policies that clarify legal rights and responsibilities and WHS requirements; signs and instructions that are pictorial, graphical and written in English
speaking and listening skills: to: ask questions and listen to answers to gain information or confirm understanding when explaining the reasons for removal from premises; orally report security risks and seek assistance using a radio or telephone; communicate with emergency services
numeracy skills: to estimate time required to complete work tasks
problem solving skills: to: recognise changes in individual and crowd behaviour that may indicate risk; assess behaviours against rules to identify the need to remove a person from the premises; offer options to assist the person to leave the premises; identify potential risks to the person’s wellbeing after departing the premises
teamwork skills: to: adjust personal communication styles in response to the opinions, values and needs of others; work collaboratively with others to assist a person to leave the premises

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CPPSEC2112

What does an assessment tool for CPPSEC2112 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPSEC2112 needs to address all 53 unit components: 5 elements with 14 performance criteria, 4 performance evidence requirements, 28 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CPPSEC2112?

Auditori pulls the current release of CPPSEC2112 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPSEC2112 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CPPSEC2112 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPSEC2112, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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