AVIO0036 — Manage disruptive behaviour and unlawful interference within a transport security environment
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What an assessment for AVIO0036 must cover
51 assessable components: 4 elements (12 performance criteria), 13 performance evidence and 26 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Monitor passenger behaviour
- 1.1Individuals and crowds are monitored to identify behaviours of concern
- 1.2Potential problem situations are quickly identified, and steps are taken to resolve the situation in accordance with legislative requirements and workplace procedures
- 1.3Incidents that breach transport security requirements are identified, and appropriate action is taken in accordance with legislative requirements and workplace procedures
- 1.4Hazards are identified, risks are assessed, and control measures are implemented
2 Identify and resolve disruptive or unlawful interference
- 2.1Nature of disruptive behaviour or unlawful interference is accurately assessed in accordance with legislative requirements and workplace procedures
- 2.2Assistance is sought from other staff and external support services, as required
3 Take action to manage unlawful interference
- 3.1Offender is isolated to minimise disruption to other passengers in accordance with workplace procedures
- 3.2Nature of offence and consequences of behaviour are clearly communicated to offender in accordance with legislative requirements and workplace procedures
- 3.3Physical control techniques are applied to prevent unlawful access to secure areas in accordance with legislative requirements and workplace procedures
- 3.4Control and restraint techniques are applied to apprehend offenders in accordance with legislative requirements and workplace procedures
4 Report and document unlawful interference
- 4.1Unlawful interference incidents are reported using the appropriate document format selected in accordance with workplace procedures
- 4.2Documentation is completed and processed in accordance with legislative requirements and workplace procedures
Performance evidence
- adapting to differences in equipment in accordance with manufacturer instructions
- applying relevant legislation and workplace procedures
- communicating effectively with others by a range of means such as verbal, non-verbal, written and digital
- completing relevant documentation
- identifying and correctly using relevant equipment
- identifying hazards, assessing risks, and implementing control measures
- implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations
- reporting and/or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures
- selecting and using required personal protective equipment conforming to industry and WHS/OHS standards
- using control and restraint techniques to safely restrain a person who is committing an offence
- using physical control techniques to safely prevent an unauthorised person from entering a secure area
- working collaboratively with others
- working systematically with required attention to detail without injury to self or others, or damage to goods or equipment
Knowledge evidence
- consequences of excessive or inappropriate use of force
- control and restraint techniques including:
- isolation and containment
- locking and holding techniques
- takedown technique
- verbal direction
- issues needing to be referred to appropriate authorities
- legal and ethical consideration relevant to recognising and responding to behaviours of concern including:
- duty of care
- human rights
- work health and safety
- methods of restraint and associated effects including signs and symptoms of positional asphyxia
- methods to identify and resolve disruptive behaviours
- physical control techniques including:
- blocking
- body positioning
- empty hand techniques
- relevant legislation and workplace procedures relating to disruptive behaviour and unlawful interference within a transport security environment
- relevant WHS/OHS and environmental protection procedures and guidelines
- relevant workplace reporting processes
- risks and hazards when managing disruptive behaviour and unlawful interference within aviation and related actions to control the risk
- strategies for dealing with behaviours of concern
- use of force principles including:
- applying minimum necessary force to prevent or stop a threat and ceasing use of force as soon as it is no longer required
- conducting dynamic risk assessments
- reasonable and proportionate force
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing AVIO0036
What does an assessment tool for AVIO0036 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AVIO0036 needs to address all 51 unit components: 4 elements with 12 performance criteria, 13 performance evidence requirements, 26 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AVIO0036?
Auditori pulls the current release of AVIO0036 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AVIO0036 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AVIO0036 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AVIO0036, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- AVIO0016 — Manage security procedures as pilot in command
- AVIO0017 — Manage disruptive behaviour and unlawful interference with aviation
- AVIO0018 — Use firearms on an aerodrome to control wildlife hazards
- AVIO0019 — Apply and monitor aviation workplace security procedures
- AVIO0020 — Monitor airside access and airside driving
- AVIO0022 — Undertake response action to an emergency or security threat
- AVIO0023 — Coordinate response to security incidents and breaches
- AVIO0024 — Facilitate screening of people with special circumstances
- AVIO0025 — Interpret and implement transport security policies and procedures
- AVIO0026 — Manage aviation security screening equipment
- AVIO0027 — Apply electronic metal detection
- AVIO0028 — Conduct primary screening of persons
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